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Strong Medicare quality ratings; public reviewers often praise highly effective physical and occupational therapy team. Still worth an in-person visit.
based on 159 Google reviews
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No Medicare penalties on record · 3 findings in latest survey
Ridgecrest Healthcare and Rehabilitation Center has a strong overall Medicare rating. Public reviewers frequently mention: highly effective physical and occupational therapy team and specific staff members noted for compassion and professionalism. Review the component ratings and current source records before deciding.
Ridgecrest Healthcare and Rehabilitation Center receives highly polarized feedback, with many families praising the dedicated therapy team and specific staff members, while others report severe neglect and safety concerns. Frequent criticisms include poor communication, slow response times for call lights, and substandard food quality. While some families describe a warm, family-like environment, others warn of hygiene issues, understaffing, and administrative failures.
Quality Themes
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Concerns
Rating Trends
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Distribution · 151 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The therapy team here is amazing. They really care about their patients and go above and beyond to help them reach their goals.”
“The food was always cold , she lost 20 pds there. Social Services can't think outside the box. My worst complaint , is discharge.”
“The staff is limited and average at best. The food is not favorable most of the time. Repairs need to be made while improving quality of staff in order to reduce neglect.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints against this facility, most recently in June 2025 regarding quality assurance oversight and pest control issues. The facility shows recurring problems across safety areas including fire safety systems, emergency exits, and facility maintenance, though all violations have been corrected by the provider. Deficiencies span multiple years and care areas including respiratory care, nursing staff training, and food safety, suggesting ongoing operational challenges that families should investigate during visits.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Ridgecrest Healthcare and Rehabilitation Center
for profit
Gold FL Trust II
36 facilities nationwide
Chain avg rating: 3.1/5 · Rank 1 of 46 (Highest rating)
Owners
Ridgecrest Nursing and Rehab Holdco LLC
Owner · Organization
FL Master Opco Holdco LLC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
159 reviews from families & visitors
Official Website
Visit ridgecresthrc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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