Alliance Health and Rehabilitation Center
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 26 Google reviews
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What this means for your family
This facility is highly regarded for its rehabilitation therapy and compassionate staff, making it a strong contender for post-surgical recovery. However, families should be vigilant regarding dietary needs and monitor physical progress closely, as some reviewers reported failures in managing restricted diets and unexpected declines in mobility.
Google Reviews
Google Reviews
26 reviews on Google“Alliance Health and Rehabilitation Center receives high praise for its rehabilitation services, friendly staff, and personalized attention to resident needs. However, there are significant reports of inconsistent care, particularly regarding dietary management and physical decline during stays, which should be carefully investigated by prospective families.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Compassionate and attentive nursing staff
- Clean and well-maintained facility environment
- Responsive to special requests and celebrations
Concerns
- Poor dietary management and failure to follow restricted diets (mentioned by 2 reviewers)
- Significant decline in patient mobility during short-term stays (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you incorporate that family input into your daily operations?
- 2Given the facility's strong reputation for physical and occupational therapy, how do you ensure residents maintain or improve their mobility during their stay?
- 3Could you walk me through how your culinary team manages specific dietary restrictions and monitors that those needs are consistently met for each resident?
- 4With your current staffing rating, how does your team balance the high volume of 130 residents while maintaining the compassionate, attentive care mentioned by so many families?
- 5What does a typical day look like for residents in terms of social engagement and activities outside of their clinical care?
- 6How does your nursing team coordinate with local hospitals or specialists if a resident experiences a sudden change in their medical condition?
Personalized based on this facility's data
Key Review Excerpts
“The staff at the facility exceeded my greatest expectations in their kindness, their availability, their patience and what felt like genuine love for my mother in the final months of her life.”
“My Mom was transfered here from another facility due to not being happy there. The care she recieved at alliance was excellent. The facility was clean and smelled good.”
“The staff are very caring and understanding of his dementia. I have communication with the nursing staff and receive updates as needed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Alliance Health and Rehabilitation Center has 14 federal deficiencies across three surveys with no complaint-triggered violations. The facility shows recurring issues with fire safety systems and resident rights, including problems with fire alarm maintenance and protecting resident privacy. All deficiencies have reported correction dates, suggesting the facility addresses identified problems, though fire safety issues have persisted across multiple inspections.
Feb 27, 2025Routine6
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Mar 9, 2023Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 29, 2021Routine1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ownership & Operations
Who Operates This Facility
Alliance Health and Rehabilitation Center
for profit
Ownership & Management
Owners
Deland Senior Investments I, LLC
Owner · Organization
Deland Senior Investments II, LLC
Owner · Organization
Cleveland, Jeffrey
Owner (parent company)
Fraser, Geoffrey
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit alliancecommunityhc.com
Medicare data downloads
Original nursing home datasets
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