Renaissance Manor on Cabot
Strong Medicare quality ratings; families often praise clean, odor-free environment. Still worth an in-person visit.
based on 52 Google reviews

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What this means for your family
This facility is frequently praised for its cleanliness and rehabilitation therapy, making it a potential option for short-term recovery. However, given the serious and recurring reports of hygiene neglect and medication delays, we strongly recommend that families conduct unannounced visits and monitor their loved one's daily care closely.
Google Reviews
Google Reviews
52 reviews on Google“Renaissance Manor on Cabot receives polarized feedback, with many families praising the staff's kindness and the facility's cleanliness, while others report severe neglect and poor communication. While several reviewers highlight the facility as a good choice for rehabilitation and veteran care, significant concerns exist regarding hygiene standards, medication timing, and responsiveness to family inquiries. Families should weigh the positive reports of attentive nursing against serious allegations of neglect and understaffing.”
Quality Themes
Tap a score for detailsStrengths
- Clean, odor-free environment
- Friendly and welcoming staff
- Effective rehabilitation and therapy services
- Supportive care for veterans
Concerns
- Hygiene and personal care neglect (mentioned by 4 reviewers)
- Poor communication and lack of compassion from leadership (mentioned by 3 reviewers)
- Delayed medication administration (mentioned by 2 reviewers)
- Understaffing and slow response times (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 58 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's focus on supporting veterans, what specific programs or social activities are available to help residents with a military background feel at home?
- 2Could you walk me through the current process for medication administration to ensure residents receive their doses on time and without delays?
- 3How does the leadership team facilitate communication with families, and what is the best way for us to stay updated on our loved one's daily care and well-being?
- 4With the recent focus on maintaining a clean and odor-free environment, what is your protocol for ensuring consistent personal hygiene and grooming assistance for each resident?
- 5How do you manage staffing levels during peak hours to ensure that residents receive prompt attention when they use their call lights or need assistance?
- 6What is your procedure for handling medical emergencies or sudden changes in a resident's health status, and how quickly are family members typically notified?
Personalized based on this facility's data
Key Review Excerpts
“I am a registered nurse that required postoperative care after a back surgery. The PT & OT staff are outstanding!!! Overall a great facility. Very attentive and caring staff.”
“The staff took excellent care of my mother's needs, both physically and emotionally. They were all very pleasant, caring, and helpful whenever she/we needed anything.”
“My poor dad was sitting in urine with the same clothes we left him in the night before and smelled like ammonia. She was working that night had a full staff and did nothing about it.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
11
measures
2
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents who fell and were seriously hurt
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Renaissance Manor has faced persistent issues with nursing care and medication management across multiple surveys, with families filing at least two complaints that triggered federal inspections. The facility has repeatedly struggled with nursing staffing levels, care planning, medication oversight, and safety protocols, though all deficiencies show correction dates, indicating efforts to address problems when identified.
Sep 22, 2025Routine3
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Oct 31, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Oct 7, 2024Routine16
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Dec 21, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 8, 2023Routine7
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Ownership & Operations
Who Operates This Facility
Renaissance Manor on Cabot
for profit
Chain Affiliation
Genesis Healthcare
187 facilities nationwide
Chain avg rating: 2.4/5 · Rank 4 of 188 (Best)
Ownership & Management
Owners
Summit Care LLC
Owner · Organization
Genesis Healthcare LLC
Owner (parent company) · Organization
Skilled Healthcare LLC
Owner (parent company) · Organization
Summit Care Parent LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
52 reviews from families & visitors
Official Website
Visit genesishcc.com
Medicare data downloads
Original nursing home datasets
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