Day Brook Village Senior Living
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 28 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (21 vs median 7.0)
Below average in MA · Below recommended RN staffing · Above recommended total nurse staffing · Below chain average · No penalties on record
What this means for your family
This facility shows strong results for short-term rehab and assisted living transitions, but there are recurring, serious concerns regarding medical oversight and nursing responsiveness in the skilled nursing wing. We strongly recommend that you visit in person, speak with the nursing director about their wound care and medication administration protocols, and establish a clear communication plan for updates on your loved one's care.
Google Reviews
Google Reviews
28 reviews on Google“Day Brook Village Senior Living receives highly polarized feedback, with experiences ranging from compassionate, high-quality care to severe allegations of neglect and unprofessionalism. While some families praise the therapy department and the welcoming atmosphere for new residents, others report critical failures in medical management, communication, and basic hygiene. Potential families should be aware of the stark contrast between positive assisted living experiences and reports of poor standards in the rehab and nursing wings.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive therapy department
- Welcoming and helpful marketing/admissions staff
- Clean and well-organized common areas
- Supportive environment for independent and assisted living
Concerns
- Poor nursing care and neglect of medical needs (mentioned by 6 reviewers)
- Rude or unprofessional staff behavior (mentioned by 5 reviewers)
- Lack of communication with family members (mentioned by 3 reviewers)
- Understaffing issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility has a strong therapy department; how does the nursing team coordinate with the therapists to ensure consistent care for residents?
- 2Given the recent feedback regarding communication, what is the standard process for keeping family members updated on changes in a resident's health or daily status?
- 3With 21 state violations noted over the last year, what specific steps has the leadership team taken to improve oversight and address those regulatory concerns?
- 4I see that medication management is a priority; could you walk me through the safety protocols in place to ensure residents receive the correct dosages on time?
- 5The common areas look very well-organized, but I’m curious about the social side—what kind of daily activities or events are currently being prioritized to keep residents engaged?
- 6How do you handle medical emergencies or urgent health needs during evening and weekend hours when administrative staff may not be on-site?
Personalized based on this facility's data
Key Review Excerpts
“My mother was a resident of Daybrook for a couple of months following a stroke. My family and I thought she was very well cared for during her time there.”
“My Mom's episode, as she calls it, started in May. Today she is going home! Staff is loving and has great attention to detail. Thank you, therapy department and social workers!”
“Morning medication was given at 1pm, wound nurse didn’t know how to work a wound vac, not sure why they excepted him knowing he had one.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Residents who lost too much weight
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to 6 deficiencies, with recent issues involving communication failures about resident conditions and medical record management. Day Brook Village shows recurring problems with medication management, fire safety systems, and infection control across multiple surveys from 2022-2025. While all violations are marked as corrected, the persistence of similar issues across years suggests ongoing operational challenges that warrant careful evaluation during any visit.
Nov 18, 2025Complaint3
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Apr 3, 2025Routine20
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Mar 26, 2025Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 5, 2024Routine10
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Aug 4, 2022Routine17
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Ownership & Operations
Who Operates This Facility
Day Brook Village Senior Living
nonprofit
Chain Affiliation
Integritus Healthcare
15 facilities nationwide
Chain avg rating: 2.7/5 · Rank 9 of 15
Ownership & Management
Owners
Integritus Healthcare INC
Owner · Organization
Integritus Healthcare Management Services INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit daybrookvillage.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
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