Mont Marie Rehabilitation & Healthcare Center
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 483 Google reviews

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What this means for your family
While Mont Marie is frequently praised for its cleanliness and effective therapy programs, the recurring reports of slow response times and inconsistent care are concerning. If you are considering this facility, we strongly recommend asking for a tour of the specific unit your loved one will occupy and speaking directly with the nursing management about their current staffing ratios and protocols for call-bell response.
Google Reviews
Google Reviews
483 reviews on Google“Mont Marie Rehabilitation & Healthcare Center receives a high volume of positive reviews praising its cleanliness, friendly staff, and effective rehabilitation therapy programs. However, a recurring subset of critical reviews highlights serious concerns regarding understaffing, slow response times to call bells, and inconsistent quality of medical care, including reports of neglected hygiene and medication management issues.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and welcoming staff
- Effective physical and occupational therapy
- Helpful reception and administrative support
Concerns
- Slow response times to call bells and assistance requests (mentioned by 5 reviewers)
- Understaffing leading to neglect of basic hygiene and toileting needs (mentioned by 4 reviewers)
- Inconsistent medication management and pain relief (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 232 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility looks; what specific cleaning protocols do you have in place for the resident rooms?
- 2We noticed many people praise how friendly and welcoming the administrative team is; how does that warm culture extend to the bedside nursing care?
- 3How does the nursing team ensure that call bells are answered promptly, especially during busy shift changes?
- 4Can you walk us through your process for managing medications and ensuring pain relief is consistent for every resident?
- 5What is your approach to ensuring that personal hygiene and toileting needs are met consistently throughout the day?
- 6How does the physical and occupational therapy team work with residents to help them regain their independence?
Personalized based on this facility's data
Key Review Excerpts
“The staff, especially the Nursing staff, have been incredibly kind and supportive to me and my brothers, during a very trying time.”
“My PT & OT went great and I left there feeling confident.”
“The staff leave patients waiting to use the bathroom for hours. They do not give proper care. I went to visit my aunt one time and heard 3 different patients yelling they hate it there, they’re mean.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Mont Marie has 26 deficiencies across 6 surveys, with 5 complaint-triggered issues including concerns about nursing staff competency, medication errors, and foot care that families reported. The facility shows recurring problems with resident assessments (appearing in multiple surveys), nursing care quality, and infection control. While all issues have correction dates, the pattern of repeat deficiencies in core care areas warrants careful consideration during your visit.
Jan 20, 2026Complaint1
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Dec 2, 2025Complaint2
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Apr 15, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Apr 4, 2025Routine11
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Provide hallway or ground-level exits in all residents' rooms.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Mar 26, 2024Routine4
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 6, 2022Routine6
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Federal Penalties
Fine
Apr 4, 2025
$8,278
Ownership & Operations
Who Operates This Facility
Mont Marie Rehabilitation & Healthcare Center
for profit
Chain Affiliation
Marquis Health Services
88 facilities nationwide
Chain avg rating: 3.0/5 · Rank 28 of 80
Ownership & Management
Owners
Yr 2013 Investment Trust U/a/d 3/25/13
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
483 reviews from families & visitors
Official Website
Visit montmarierehab.com
Medicare data downloads
Original nursing home datasets
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