Redlands Comm Hosp D/p Snf
Strong Medicare quality ratings; families often praise exceptional physical therapy and rehab team. Still worth an in-person visit.
based on 106 Google reviews
Watch Redlands Comm Hosp D/p Snf
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice for short-term rehabilitation, as the physical therapy team is consistently rated as top-tier. However, if you are considering long-term placement, you must closely monitor nursing responsiveness and wound care, as several families have reported a decline in care quality during extended stays.
Google Reviews
Google Reviews
106 reviews on Google“Families looking for rehabilitation services will find a highly praised physical therapy team that excels at helping patients regain mobility and strength. However, there are significant and serious concerns regarding long-term care quality, specifically regarding nursing responsiveness, wound care, and potential neglect during extended stays.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical therapy and rehab team
- Clean and well-maintained environment
- Professional and friendly administrative staff
- Effective wound care services
Concerns
- Decline in care quality during long-term stays (mentioned by 2 reviewers)
- Nursing responsiveness and neglect (mentioned by 3 reviewers)
- Facility cleanliness and odor issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 209 analyzed
How They Respond to Reviews
The owner provides personalized, warm responses to 5-star reviews by mentioning specific staff members or departments. For 1-star reviews, the owner uses a professional, non-defensive approach that directs the reviewer to a specific administrator and a phone number for resolution.
Questions for Your Tour
- 1With such a high rating for your physical therapy and rehab team, how do you tailor recovery plans to help residents regain their independence?
- 2Since the facility is so small and intimate, how do you ensure that the level of personalized care remains consistent for residents who are staying long-term?
- 3What is your process for ensuring nursing staff can respond quickly to call lights, especially during the night shifts?
- 4We've heard great things about how clean and well-maintained the environment is; what are your daily routines for maintaining that standard of cleanliness?
- 5How do you manage medical emergencies or sudden changes in a resident's condition after the main administrative staff has left for the day?
- 6What kind of daily activities or social opportunities are available to help the 16 residents stay engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“The therapy team has helped me so much physically. I have been here a few times, it seems like I can’t get enough, this facility is great.”
“My mother was here after she broke her hip she couldn't walk she could barely move and by the time she got discharged she was walking on her own this is a really really good place”
“My Dad ended up getting a stage 3 bedsore from this facility. I even brought saline, gauze and barrier cream to help with this issue when it first arose, but was obviously ignored”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
1
measures
2
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows ongoing safety challenges with repeated deficiencies in fire safety systems, electrical equipment, and infection control across all three surveys. The most concerning pattern involves fire safety and electrical systems, with issues like sprinkler systems, fire alarms, and emergency power generation appearing multiple times and persisting from 2023 through 2025. While all deficiencies were corrected when cited, the recurring nature of safety-related problems suggests systemic maintenance and compliance issues that families should carefully consider.
Dec 4, 2025Routine8
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nov 8, 2024Routine8
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nov 16, 2023Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Ownership & Operations
Who Operates This Facility
Redlands Comm Hosp D/p Snf
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
106 reviews from families & visitors
Official Website
Visit redlandshealthcarecenter.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Madison Grove Post Acute
< 1 miNursing Home · Redlands, CA
Plymouth Village of Redlands
1.8 miContinuing Care · Redlands, CA
Brookdale Loma Linda
2.7 miAssisted Living · Loma Linda, CA
Pacific Pines
2.8 miAssisted Living · Redlands, CA
Heritage Gardens
2.9 miAssisted Living · Loma Linda, CA
Heritage Gardens Health Care Center
2.9 miNursing Home · Loma Linda, CA