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Assisted Living

Blossom Grove Alzheimer's Special Care Center

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

11116 New Jersey St, Redlands, CA 9237366 bedsLicensed & Active
Google rating
4.6/5

based on 33 Google reviews

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Blossom Grove Alzheimer's Special Care Center Assisted Living in Redlands, CA — Street View
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What this means for your family

Blossom Grove is an excellent choice for families seeking a high-quality Montessori-style memory care environment with a very warm, communicative staff. However, because there are historical reports of serious medical oversight regarding falls and skin integrity, you should specifically ask how they monitor residents during night shifts and how they handle wound care.

Google Reviews

Google Reviews

33 reviews on Google
Blossom Grove is highly regarded by families for its compassionate, attentive staff and its specialized Montessori-based memory care approach. Reviewers frequently praise the beautiful, clean facility and the engaging daily activities provided for residents. However, while most reviews are glowing, there are critical reports regarding serious medical neglect, including unaddressed falls and skin issues.

Quality Themes

Tap a score for details
FoodN/AStaff9.5Clean10.0Activities9.0Meds1.0Memory9.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Engaging Montessori-based activity programs
  • Clean, beautiful, and well-maintained facility
  • Strong, communicative leadership and management

Concerns

  • Serious medical neglect and lack of monitoring for falls or skin issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02018(4)4.02019(4)5.02021(7)5.02022(1)5.02023(7)4.82024(5)5.02025(8)

Distribution · 36 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about the Montessori-based activities here; could you tell me more about how these programs are tailored to each resident's specific interests?
  • 2The facility looks incredibly beautiful and well-maintained; what is your team's routine for ensuring the environment stays clean and safe for our loved one?
  • 3Since medication management is such a critical part of care, could you walk me through your specific protocols for tracking doses and preventing errors?
  • 4How does the nursing staff monitor residents closely during the night to ensure that any sudden changes in health or potential falls are caught immediately?
  • 5We've noticed the leadership team is very communicative with families; how often can we expect updates regarding our loved one's daily well-being and any skin or health changes?
  • 6In the event of a medical emergency after hours, what is the specific process for notifying the family and coordinating with outside medical professionals?

Personalized based on this facility's data


Key Review Excerpts

Our dad was high maintenance and required a lot of attention but the staff provided nothing but their best care, patience, love, great communication, and continued support.

Long-term resident's family · 2024★★★★★

The social model with a Montessori approach makes this an exceptional facility. Its not perfect but it is pretty darn close!

Memory care family member · 2021★★★★★

The HORRIFIC rash my MIL had, got Kaiser Permanente Social services attention. The bed sore that she had was the icing on the cake.

Resident's family member · 2018☆☆☆☆
Source: 33 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

10total
2 Type A— immediate health risk
4 Type B— non-compliance
Clean record— no deficiencies found
Oct 28, 2025Inspection
Clean

The facility underwent a required comprehensive annual inspection. Two Type A deficiencies were cited concerning staff records, specifically the lack of required health screenings and current CPR/First Aid certifications for staff. These deficiencies represent immediate risks to the health and safety of the residents.

Aug 20, 2025Complaint
Clean

This report is a Complaint Investigation conducted on August 20, 2025. The investigation addressed four allegations concerning resident care, including pressure ulcers, falls, medication mismanagement, and safeguarding of personal items. The findings for all allegations were deemed 'Unsubstantiated' at this time.

Jun 6, 2025Complaint
Clean

This report details the findings of a Complaint Investigation regarding an allegation of improper resident transfer resulting in death. The investigation, which included interviews and records review, concluded that the allegation was unsubstantiated due to a lack of sufficient evidence.

Oct 23, 2024Inspection
Clean

The facility underwent a required comprehensive annual inspection. The report indicates that the facility is operating in compliance with all regulations, as no deficiencies were cited during the visit.

May 6, 2024Complaint
Clean

This report details a complaint investigation regarding the allegation of unqualified staff administering insulin to residents. The investigation found that Medication Administration Records (MAR) logs for insulin-dependent residents were dispensed by medically qualified staff, and the allegation was deemed unsubstantiated at this time.

Sep 22, 2023Inspection
Clean

The facility underwent a required annual inspection conducted by the LPA. The inspection covered general facility areas, kitchen operations, client bedrooms, and bathrooms. All areas inspected were found to be in safe and sanitary condition with no deficiencies cited.

Oct 19, 2022Complaint
Clean

This report details a complaint investigation conducted regarding a resident's refund. After reviewing records and conducting interviews, the allegation that the facility did not correctly refund the resident was found to be unfounded. Therefore, no deficiencies were cited in this report.

Jul 15, 2022Inspection
Clean

The facility underwent an unannounced required annual inspection with an emphasis on infection control. The inspector noted that the facility has adequate hand hygiene supplies, staff are monitoring residents, and general safety measures like fire extinguishers and alarms are in place. No deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Blossom Grove Mngt CA LLC; Sun Meridian Sr Liv

Administrator

CRISTINA R. MILLER

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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