Madison Grove Post Acute
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 26 Google reviews
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What this means for your family
This facility is a strong choice for patients requiring intensive rehabilitation or wound care due to their highly praised clinical staff. However, families should be prepared for an older building environment and should proactively monitor medication schedules and staff responsiveness to ensure consistent care.
Google Reviews
Google Reviews
26 reviews on Google“Families can expect compassionate and skilled clinical care, particularly regarding wound care and physical therapy, with several reviewers praising the staff's ability to provide dignity to vulnerable patients. However, the facility's physical infrastructure is noticeably dated, with multiple mentions of old rooms, linens, and dining areas needing renovation.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and skilled nursing staff
- Effective wound care and rehabilitation services
- Kind and attentive social services and activities staff
- Honest and communicative clinical team
Concerns
- Outdated facility infrastructure and room conditions (mentioned by 3 reviewers)
- Inconsistent staff attitude and perceived rudeness (mentioned by 2 reviewers)
- Delays in medication administration and responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing and social services teams; how do you ensure that level of kindness is consistent across all shifts?
- 2With the recent focus on improving clinical care, what specific steps are being taken to ensure medication is administered accurately and on time?
- 3How does the clinical team communicate updates or changes in care to family members to ensure we are always in the loop?
- 4What is your process for managing medical emergencies or sudden changes in a resident's condition during the night?
- 5Are there any upcoming plans or renovations scheduled to update the resident rooms or the facility's common areas?
- 6Could you tell us more about the daily activities and social programs available to help residents stay engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“I was impressed with the care that my father received at Madison Grove. I appreciated all the nurses, staff, doctors, and other health professionals that treated my dad with compassion.”
“He is now off the ventilator, breathing on his own. OT AND PT are with him da”
“I left my purse in the bathroom and it was turned in with nothing stolen.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
2
measures
5
measures
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning deficiencies across 61 violations, including families filing complaints about accident hazards and neglect. Recurring problems involve accident prevention and safety issues, medication management, and infection control that persist across multiple surveys from 2021 to 2025. While all violations show correction dates, the repeated nature of safety and medication issues, combined with complaint-triggered investigations, suggests ongoing care quality challenges that warrant careful consideration before choosing this facility.
Mar 3, 2026Complaint1
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Feb 9, 2026Complaint1
Environmental Deficiencies
Keep all essential equipment working safely.
Sep 17, 2025Routine14
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Aug 27, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 19, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 28, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Federal Penalties
Fine
Aug 27, 2025
$9,110
Payment Denial
Aug 27, 2025
3-day denial
Ownership & Operations
Who Operates This Facility
Madison Grove Post Acute
for profit
Chain Affiliation
Madison Creek Partners
13 facilities nationwide
Chain avg rating: 3.2/5 · Rank 12 of 12 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit madison-grove.com
Medicare data downloads
Original nursing home datasets
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