Recuperative Services Unit-Hebrew Rehab Center
Strong Medicare quality ratings; families often praise select dedicated and professional staff members. Still worth an in-person visit.
based on 35 Google reviews

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What this means for your family
While some families report positive experiences with specific staff members, the recurring, serious allegations regarding patient neglect, medication delays, and missing personal property are deeply concerning. We strongly advise families to conduct unannounced visits and speak directly with current residents about their daily care experience before choosing this facility.
Google Reviews
Google Reviews
35 reviews on Google“This facility receives highly polarized feedback, with many families reporting severe issues regarding patient neglect, unresponsiveness, and poor communication. While some reviewers praise individual staff members for their kindness, recurring reports of delayed medication, missing personal belongings, and unsanitary conditions raise significant concerns about the quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Select dedicated and professional staff members
- Effective physical and occupational therapy teams
- Some units noted for caring and informative service
Concerns
- Slow or non-existent response to call buttons (mentioned by 3 reviewers)
- Medication administration delays (mentioned by 3 reviewers)
- Staff rudeness and lack of respect for patients (mentioned by 4 reviewers)
- Theft or loss of personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 66 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that the facility has a 3-star staffing rating, what specific protocols are in place to ensure that call buttons are answered promptly and that residents' needs are met in a timely manner?
- 2I noticed that medication management is a high priority; could you explain the process for ensuring medications are administered on schedule and how you track those records?
- 3How does the leadership team foster a culture of respect and empathy among the staff to ensure that every resident feels valued and heard during their stay?
- 4I see that the facility actively responds to feedback online; how do you use that family input to make tangible improvements to the daily experience here?
- 5What measures are taken to secure residents' personal belongings and prevent the loss of items, especially in shared living spaces?
- 6Could you walk me through the daily routine for a resident in the Recuperative Services Unit, and how the physical and occupational therapy teams integrate with their day-to-day care?
Personalized based on this facility's data
Key Review Excerpts
“One actually locked the head of my bed so I couldn't lower it and hid my call button while I was watching. I asked her to give it to me and she said 'Stop being such an invalid and get it yourself.'”
“The CNA is rough and abusive. His legal rights are routinely violated (for instance, his right to go to bed when he wants to - he is forced to lie in bed for 12 hours a day, which causes his bed sores to grow worse).”
“Relative's personal clothing we shipped to her... gone, her jewelry... disappeared. TV and two phones... gone.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
One family filed a complaint about resident rights that resulted in deficiencies, indicating concerns about dignified treatment and self-determination. The facility shows recurring problems with resident assessments and care planning (appearing in 3 of 4 surveys) and medication labeling issues (found twice). While all deficiencies have correction dates, the pattern of repeated assessment problems across multiple years suggests ongoing challenges with fundamental care planning processes.
Jan 21, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jul 24, 2025Routine2
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Jul 17, 2024Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
May 24, 2023Routine4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Ownership & Operations
Who Operates This Facility
Recuperative Services Unit-Hebrew Rehab Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit hebrewseniorlife.org
Medicare data downloads
Original nursing home datasets
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