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Nursing Home Top Rated

Recuperative Services Unit-Hebrew Rehab Center

Strong Medicare quality ratings; families often praise select dedicated and professional staff members. Still worth an in-person visit.

1200 Centre Street, Roslindale · Boston, MA 0213150 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.1/5

based on 35 Google reviews

5
4
3
2
1
Recuperative Services Unit-Hebrew Rehab Center Nursing Home in Boston, MA — Street View
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What this means for your family

While some families report positive experiences with specific staff members, the recurring, serious allegations regarding patient neglect, medication delays, and missing personal property are deeply concerning. We strongly advise families to conduct unannounced visits and speak directly with current residents about their daily care experience before choosing this facility.

Google Reviews

Google Reviews

35 reviews on Google
This facility receives highly polarized feedback, with many families reporting severe issues regarding patient neglect, unresponsiveness, and poor communication. While some reviewers praise individual staff members for their kindness, recurring reports of delayed medication, missing personal belongings, and unsanitary conditions raise significant concerns about the quality of care.

Quality Themes

Tap a score for details
Food2.0Staff3.0Clean2.0ActivitiesN/AMeds1.0MemoryN/AComms2.0ValueN/A

Strengths

  • Select dedicated and professional staff members
  • Effective physical and occupational therapy teams
  • Some units noted for caring and informative service

Concerns

  • Slow or non-existent response to call buttons (mentioned by 3 reviewers)
  • Medication administration delays (mentioned by 3 reviewers)
  • Staff rudeness and lack of respect for patients (mentioned by 4 reviewers)
  • Theft or loss of personal belongings (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'12(2)'17(2)'19(4)'21(2)'23(8)'25(16)'26(6)

Distribution · 66 analyzed

5
27
4
6
3
0
2
7
1
26

How They Respond to Reviews

71%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given that the facility has a 3-star staffing rating, what specific protocols are in place to ensure that call buttons are answered promptly and that residents' needs are met in a timely manner?
  • 2I noticed that medication management is a high priority; could you explain the process for ensuring medications are administered on schedule and how you track those records?
  • 3How does the leadership team foster a culture of respect and empathy among the staff to ensure that every resident feels valued and heard during their stay?
  • 4I see that the facility actively responds to feedback online; how do you use that family input to make tangible improvements to the daily experience here?
  • 5What measures are taken to secure residents' personal belongings and prevent the loss of items, especially in shared living spaces?
  • 6Could you walk me through the daily routine for a resident in the Recuperative Services Unit, and how the physical and occupational therapy teams integrate with their day-to-day care?

Personalized based on this facility's data


Key Review Excerpts

One actually locked the head of my bed so I couldn't lower it and hid my call button while I was watching. I asked her to give it to me and she said 'Stop being such an invalid and get it yourself.'

Rehab patient · 2022★★☆☆☆

The CNA is rough and abusive. His legal rights are routinely violated (for instance, his right to go to bed when he wants to - he is forced to lie in bed for 12 hours a day, which causes his bed sores to grow worse).

Friend of resident · 2024☆☆☆☆

Relative's personal clothing we shipped to her... gone, her jewelry... disappeared. TV and two phones... gone.

Family member · 2024☆☆☆☆
Source: 35 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.95hrs
OK
Registered nurses for medical care
Total Nursing
4.56hrs
OK
All nurses + aides combined

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Medicare Rating
5/ 5
Worse Than Avg

2

measures

Mixed Results

1

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility53.7%
Worse than Avg
Here
53.7%
US
79.7%
MA
77.7%
Suffolk
85.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility64.6%
Worse than Avg
Here
64.6%
US
81.8%
MA
77.6%
Suffolk
82.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.4%
Mixed vs Avgs
Here
1.4%
US
1.6%
MA
1.3%
Suffolk
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (8.9)
1 complaint-triggered

One family filed a complaint about resident rights that resulted in deficiencies, indicating concerns about dignified treatment and self-determination. The facility shows recurring problems with resident assessments and care planning (appearing in 3 of 4 surveys) and medication labeling issues (found twice). While all deficiencies have correction dates, the pattern of repeated assessment problems across multiple years suggests ongoing challenges with fundamental care planning processes.

Jan 21, 2026Complaint
1
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Jul 24, 2025Routine
2
0851Potential for harm · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0636Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Jul 17, 2024Routine
5
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0641Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

May 24, 2023Routine
4
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0640Minimal · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Recuperative Services Unit-Hebrew Rehab Center

Organization Type

nonprofit

Ownership & Management

Key personnel

Bane, HarrisonManaging Control - Governing BodyCohen, HowardManaging Control - Governing BodyDesimone, ThomasManaging Control - Governing BodyEdmonds, JaneManaging Control - Governing BodyFleishman, ValerieManaging Control - Governing Body
Source: Medicare provider data

Contact

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References & Resources

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