Providence Place of Chambersburg
Families consistently rate this highly — reviewers highlight welcoming and helpful admissions process. Schedule a visit to confirm the fit.
based on 31 Google reviews
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What this means for your family
This facility offers an exceptionally smooth transition and a beautiful environment for new residents. However, because of specific reports regarding staffing shortages and memory care oversight, families should conduct an unannounced visit to observe staff responsiveness and resident hygiene firsthand.
Google Reviews
Google Reviews
31 reviews on Google“Families generally praise the facility for its welcoming atmosphere, clean environment, and the helpfulness of the admissions team, particularly Alyssa Foor. However, there are serious, isolated allegations regarding neglect in memory care and specific instances of poor care from certain staff members that warrant close investigation.”
Quality Themes
Tap a score for detailsStrengths
- Welcoming and helpful admissions process
- Clean and well-maintained facility
- Friendly and compassionate nursing staff
- Engaging resident activities
Concerns
- Staffing shortages and resident neglect (mentioned by 2 reviewers)
- Issues with personal hygiene and clothing management
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about how welcoming and helpful the admissions process is; can you walk us through what the first few days of transition look like for a new resident?
- 2Since the facility is so well-maintained, could you tell us more about your daily routines for housekeeping and ensuring residents' personal belongings and clothing are neatly managed?
- 3What kind of engaging activities or social outings do you have planned for the residents this month?
- 4How does the nursing team handle medical emergencies or changes in health status during the overnight hours?
- 5Could you tell us more about the specific programming and specialized support available for residents who may need memory care?
- 6How do you ensure that the friendly and compassionate culture of your nursing staff is maintained consistently across all shifts?
Personalized based on this facility's data
Key Review Excerpts
“The residence is clean, bright, cheerful, and well maintained. Alyssa Foor, Director of Sales, was an outstanding resource.”
“My life here began 5 years ago and ALL the staff have been the kindest and and most helpful. They got us through Covid with extra work.”
“This place is dangerous because they are so good at making it look “so good”. This place is not what it seems it’s short staffed and residents are neglected.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2024, Providence Place of Chambersburg underwent five inspections, resulting in three clean reports and five recorded violations. The findings included issues regarding the secure storage of medications and cleaning supplies, as well as lapses in staff fire safety training and resident evacuation drills.
Mar 27, 2024Routine
A staff member did not complete fire safety training by a Fire Safety Expert during the 2023 training year.
During fire drills, some residents failed to evacuate to the designated meeting place.
A medication cart on the third floor was found unlocked, unattended, and accessible.
Discontinued medications for residents were found in the first floor medication cart.
Jul 12, 2023Routine
Poisonous materials, including cleaning solutions and various personal hygiene products, were found unlocked and accessible to a resident who is unable to safely avoid them.
Apr 11, 2023RoutineCleanReport
No deficiencies found during this inspection.
Nov 1, 2022RoutineCleanReport
No deficiencies found during this inspection.
Mar 3, 2021RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Providence Place of Chambersburg Associates
for profit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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