Nursing HomeMedicaid

Chambersburg Skilled Nursing and Rehabilitation Ce

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1070 Stouffer Avenue, Chambersburg, PA 17201|210 beds|Licensed & Active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

4.1/5

based on 165 Google reviews

(717) 263-0436 Directions Website

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What this means for your family

This facility's rehabilitation department is frequently praised for its effectiveness, making it a potential option for short-term recovery. However, families should be aware of serious, recurring reports regarding slow response times to call buttons and inconsistent medication management. We strongly recommend conducting an unannounced visit and asking specifically about their protocols for patient monitoring during off-hours.

Google Reviews

165 reviews on Google

“Chambersburg Skilled Nursing and Rehabilitation Center receives highly polarized feedback, with many visitors praising the friendly, attentive staff and clean environment, while several family members report critical failures in patient safety and communication. While the rehab therapy team is frequently highlighted as a strength, recurring complaints regarding slow response times to call buttons, poor medication management, and facility maintenance issues suggest significant inconsistencies in care quality.”

Quality Themes

Tap a score for details

Strengths

Friendly and welcoming nursing staff
Effective rehabilitation therapy team
Clean and well-maintained facility
Helpful administrative and reception staff

Concerns

Slow response times to call buttons and requests for assistance (mentioned by 4 reviewers)
Poor medication management and lack of oversight (mentioned by 4 reviewers)
Facility maintenance and aesthetic updates needed (mentioned by 4 reviewers)
Inadequate staffing levels leading to rushed or neglectful care (mentioned by 3 reviewers)
Poor food quality and limited dietary options (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 165 analyzed

105

How They Respond to Reviews

80%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1It's wonderful to see how much the administration engages with the community through their responses; how do you ensure that family feedback is shared with the nursing team?
2We've heard great things about your rehab therapy team, but how do you ensure that the same level of attentive care is maintained during the night shifts?
3What specific steps are in place to ensure medication is administered accurately and that there is consistent oversight of the medication management process?
4With the facility being quite large, what systems do you use to ensure that call buttons are answered promptly and no resident is left waiting?
5We'd love to hear more about the dining experience, specifically regarding how you manage dietary variety and the quality of the daily meals.
6Could you tell us about the daily activities and social engagement opportunities available to help residents stay active and connected?

Personalized based on this facility's data

Key Review Excerpts

“My mother was there for over 6 years and her staff was wonderful. She was always clean, well taken care of and I was notified immediately of any problems or changes in medications.”

Long-term resident's family · 2017★★★★☆

“The Therapy team at this building is awesome!”

Rehab patient · 2025★★★★★

“Waiting for 45 minutes to an hour for answering call buttons, seldom giving the residents water to drink (which seems quite abusive to me), throwing a soaked sling in the bathroom and leaving it to puddle all over the floor creating a slip hazard.”

Family member · 2025★☆☆☆☆

Source: 165 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.58hrs

78%

Registered nurses for medical care

Total Nursing

3.67hrs

89%

All nurses + aides combined

Staff Turnover

52%

Lower is better (< 30% = good)

RN Turnover

48%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

1/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility64.7%

Worse than Avg

Here

64.7%

12.1%

8.3%

Franklin

12.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better

This Facility35.2%

Worse than Avg

Here

35.2%

15.3%

18.4%

Franklin

15.8%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility32.3%

Worse than Avg

Here

32.3%

14.4%

17.5%

Franklin

14.3%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility24.8%

Worse than Avg

Here

24.8%

15.5%

17.7%

Franklin

17.3%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility28.4%

Worse than Avg

Here

28.4%

19.4%

26.0%

Franklin

19.8%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility14.0%

Better than Avg

Here

14.0%

19.5%

19.9%

Franklin

22.6%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility53.2%

Worse than Avg

Here

53.2%

79.8%

68.7%

Franklin

78.2%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility66.8%

Worse than Avg

Here

66.8%

81.8%

69.2%

Franklin

85.4%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.9%

Better than Avg

Here

0.9%

1.6%

1.4%

Franklin

1.5%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies

Near state avg (10.1)

4 complaint-triggered

This facility shows persistent concerns across multiple areas, with families filing 7 complaint reports about issues including resident dignity, living environment cleanliness, and daily care assistance. The most recurring problems involve fire safety systems, resident rights violations, and care planning assessments. While all deficiencies show correction dates, the pattern of repeated violations in resident rights and safety systems across surveys suggests ongoing operational challenges that warrant careful consideration during your visit.

Apr 27, 2026Complaint1 finding

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Feb 24, 2026Complaint1 finding

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Apr 30, 2025Routine13 findings

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0912Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Minimal · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Minimal · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Minimal · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

May 8, 2024Routine9 findings

0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Feb 20, 2024Complaint1 finding

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Sep 27, 2023Complaint1 finding

0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Chambersburg Skilled Nursing and Rehabilitation Ce

Organization Type

for profit

Chain Affiliation

Chain Name

Genesis Healthcare

Chain Size

187 facilities nationwide

Chain avg rating: 2.4/5 · Rank 73 of 188

Ownership & Management

Owners

Genesis Pm Pa Operations LLC

Owner · Organization

100%

Gen Operations I LLC