Mercy House of Chambersburg
Families consistently rate this highly — reviewers highlight compassionate and professional staff. Schedule a visit to confirm the fit.
based on 7 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking high-quality end-of-life care and a compassionate, professional staff. The environment is noted for being clean and well-organized, providing a dignified setting for residents.
Google Reviews
Google Reviews
7 reviews analyzed“Families can expect a highly compassionate environment where staff members are noted for their sincere dedication and respect for resident dignity. Reviewers specifically praise the facility's cleanliness and the emotional support provided during end-of-life care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional staff
- Clean and well-organized facility
- Strong collaboration with hospice partners
- Respectful end-of-life care
Rating Trends
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Distribution
How They Respond to Reviews
Questions for Your Tour
- 1With such a small, intimate community of 11 residents, how do you foster a sense of family and connection among everyone living here?
- 2We've heard wonderful things about the professionalism of your team; how do the caregivers interact with residents during their daily routines?
- 3Could you tell us more about how your staff collaborates with hospice partners to ensure seamless care during more difficult transitions?
- 4What kind of daily activities or social outings do you organize to keep the residents engaged and active within the home?
- 5In the event of a medical emergency during the night, what is the specific protocol for getting help to a resident immediately?
- 6How do you maintain the high standard of cleanliness and organization that your community is known for throughout the facility?
Personalized based on this facility's data
Key Review Excerpts
“The staff is not only professional and skilled, but also sincerely dedicated to preserving the dignity and comfort of every patient.”
“Their facility is clean, well organized and the staff and caregivers are totally there because their love and care is from the heart.”
“A truly caring facility and staff. My mother was under their care until her recent passing. The best group of professionals I have ever had the pleasure of working with.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2023 and 2025, Mercy House of Chambersburg underwent four inspections, resulting in one clean report and 11 documented violations. The findings included issues related to fire safety equipment, incomplete staff training records, and maintenance concerns such as an overflowing trash dumpster.
Apr 23, 2025Routine
A copy of the home's current renewal license inspection summary was not posted in a conspicuous and public place.
Smoke detectors and fire alarms were not tested for operability during several months spanning 2024 and 2025.
The fire alarm was not sounded during several scheduled fire drills; staff instead verbally reported the simulated fire.
A resident had not been educated on their right to question or refuse medication if they believe a medication error has occurred.
Nov 19, 2024RoutineCleanReport
No deficiencies found during this inspection.
Mar 6, 2024Routine
A staff member did not receive the required first-day orientation regarding fire safety and emergency preparedness topics.
A staff member failed to complete the required Rights/Abuse training within 40 scheduled working hours.
Staff training records were incomplete, lacking specific dates for fire safety orientation and course titles/content for Rights/Abuse training.
The facility's trash dumpster was observed to be open and overflowing with trash.
Dec 5, 2023Routine
The first aid kit in the nurse's station did not include eye coverings.
Smoke detectors were missing in the hallways outside resident rooms 1-4 on the 1st floor and rooms 5-8 on the 2nd floor.
The fire extinguisher in the hot water heater room lacked inspection documentation and indicated it needed to be recharged.
Ownership & Operations
Who Operates This Facility
Mercy House of Chambersburg
nonprofit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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