Public Google reviewers rate this highly and often mention compassionate and professional staff. Schedule a visit to confirm the fit.
based on 8 Google reviews
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Public Google reviewers rate Mercy House of Chambersburg highly. Reviewers highlight: compassionate and professional staff, clean and well-organized facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a highly compassionate environment where staff members are noted for their sincere dedication and respect for resident dignity. Reviewers specifically praise the facility's cleanliness and the emotional support provided during end-of-life care.
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Key Review Excerpts
“The staff is not only professional and skilled, but also sincerely dedicated to preserving the dignity and comfort of every patient.”
“A truly caring facility and staff. My mother was under their care until her recent passing. The best group of professionals I have ever had the pleasure of working with.”
Source: PA State Licensing Agency
Key Findings
Between 2023 and 2025, Mercy House of Chambersburg underwent four inspections, resulting in one clean report and 11 documented violations. The findings included issues related to fire safety equipment, incomplete staff training records, and maintenance concerns such as an overflowing trash dumpster.
A copy of the home's current renewal license inspection summary was not posted in a conspicuous and public place.
The fire alarm was not sounded during several scheduled fire drills; staff instead verbally reported the simulated fire.
Smoke detectors and fire alarms were not tested for operability during several months spanning 2024 and 2025.
A resident had not been educated on their right to question or refuse medication if they believe a medication error has occurred.
No deficiencies are reported in this inspection record.
A staff member failed to complete the required Rights/Abuse training within 40 scheduled working hours.
A staff member did not receive the required first-day orientation regarding fire safety and emergency preparedness topics.
The facility's trash dumpster was observed to be open and overflowing with trash.
Staff training records were incomplete, lacking specific dates for fire safety orientation and course titles/content for Rights/Abuse training.
The first aid kit in the nurse's station did not include eye coverings.
The fire extinguisher in the hot water heater room lacked inspection documentation and indicated it needed to be recharged.
Smoke detectors were missing in the hallways outside resident rooms 1-4 on the 1st floor and rooms 5-8 on the 2nd floor.
Mercy House of Chambersburg
nonprofit
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