Presbyterian Home of South Carolina-Columbia
Strong Medicare quality ratings; families often praise highly compassionate and dedicated memory care staff. Still worth an in-person visit.
based on 36 Google reviews
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What this means for your family
Jasmine Place is highly recommended for memory care due to its dedicated and compassionate staff. However, if you are considering the facility for rehabilitation, please be aware of reports regarding slow response times and safety concerns; we strongly advise asking for specific nurse-to-patient ratios and fall-prevention protocols during your tour.
Google Reviews
Google Reviews
36 reviews on Google“Presbyterian Home of South Carolina-Columbia receives high praise for its Jasmine Place memory care unit, where families frequently highlight the compassionate, patient, and professional staff. However, the facility faces recurring criticism regarding its rehabilitation and assisted living services, specifically concerning slow response times to call lights, neglectful care during rehab stays, and challenges with communication.”
Quality Themes
Tap a score for detailsStrengths
- Highly compassionate and dedicated memory care staff
- Beautiful, well-maintained campus and facilities
- Strong leadership in the Jasmine Place unit
- Welcoming and professional administrative team
Concerns
- Slow response times to call lights and requests for assistance (mentioned by 3 reviewers)
- Neglect or safety issues during rehabilitation stays (falls, bed sores) (mentioned by 2 reviewers)
- Poor communication between staff and family members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 38 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With the Jasmine Place unit receiving such high praise for its leadership, could you walk us through how that team coordinates care and keeps families updated on their loved one's progress?
- 2I noticed that response times to call lights have been a point of feedback; what systems or staffing adjustments do you have in place to ensure residents receive timely assistance when they need it?
- 3Given the importance of safety during rehabilitation stays, what specific protocols do you follow to prevent falls and ensure skin integrity for residents who are less mobile?
- 4We understand that communication is vital; how do you typically share updates with families, and what is the best way for us to reach out if we have questions about our loved one's care?
- 5Since dining is such a central part of daily life, what steps are you taking to improve the meal experience and ensure residents are enjoying their food?
- 6How does the facility handle medical emergencies or sudden changes in health, and at what point would we be notified by the nursing staff?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Jasmine Place are incredible. Their care and devotion to each resident is exceptional. Our family will always be grateful for the way they helped our mother find a sense of purpose, belonging, and comfort.”
“Beware if you have an elderly patient needing rehab! 93 year old completely blind and Confused patient left in room by herself with bed all the way up. Staff assumed it was her “normal.” She was found by staff underneath her bed after trying to go to the bathroom on her own and had fallen.”
“The staff at the Jasmine Unit is phenomenal. The head nurse Amy is the most caring person I’ve seen work with Alzheimer’s patients. She models for the nurses that work there, and they are a reflection of her leadership.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 11 measures
9
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Residents who fell and were seriously hurt
Residents who got a urinary tract infection
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Presbyterian Home has 9 federal deficiencies across 4 surveys, with medication management being the primary recurring concern appearing in multiple inspections. One family filed a complaint regarding abuse prevention policies in 2023. Other issues involved food safety and resident assessment procedures. All deficiencies show correction dates from the facility, though medication labeling problems recurred between 2022 and 2025 surveys.
Jun 5, 2025Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 9, 2024Routine3
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Feb 10, 2022Routine2
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Presbyterian Home of South Carolina-Columbia
for profit
Chain Affiliation
Presbyterian Communities of South Carolina
5 facilities nationwide
Chain avg rating: 4.8/5 · Rank 4 of 5 (Best)
Ownership & Management
Owners
Presbyterian Communities of South Carolina
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit prescommunities.org
Medicare data downloads
Original nursing home datasets
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