A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 73 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
1 finding in latest survey
Opus Post Acute Rehabilitation has a middle-range Medicare overall rating. Strengths include dedicated and compassionate individual nursing staff. Some reviewers note concerns about significant delays in responding to call lights and patient requests (mentioned by 8 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Opus Post Acute Rehabilitation presents a highly polarized experience for families, with recent reviews oscillating between high praise for specific nursing staff and severe allegations of neglect. While some families report excellent recovery outcomes and compassionate care, a significant number of reviewers cite chronic understaffing, poor hygiene, and delayed response times to call lights. Potential families should be aware of the stark contrast between the positive experiences of some rehab patients and the distressing accounts of long-term care neglect.
Quality Themes
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Concerns
Rating Trends
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Distribution · 68 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“My mother, a stroke patient in recovery, was severely mistreated and neglected during her time at this facility. If we had not insisted on her being transferred to the emergency room, she may not have survived.”
“I would come to sit with my mother at 10a.m. and she would be soaked because she hadn’t been changed since last night and was super thirsty. I asked my mother if she tried to notify them last night about being wet and thirsty and she said she pressed the button but no one came.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
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2
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6
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints that triggered five deficiencies, including serious concerns about protection from abuse and neglect. The facility has recurring problems with infection control, food safety, and resident rights across multiple surveys from 2023 to 2024. While all violations show correction dates, the pattern of repeated issues in key care areas suggests ongoing quality challenges that warrant careful consideration.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Federal Penalties
Fine
Dec 16, 2024
$4,022
Fine
Dec 16, 2024
$8,021
Opus Post Acute Rehabilitation
for profit
The Ensign Group
346 facilities nationwide
Chain avg rating: 3.2/5 · Rank 242 of 328
Key personnel
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Medicare Care Compare
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Google Reviews
73 reviews from families & visitors
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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