Still Hopes Episcopal Retirement Community
Strong Medicare quality ratings; families often praise vibrant, active social community. Still worth an in-person visit.
based on 61 Google reviews

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What this means for your family
Still Hopes offers an exceptional environment for independent living with top-tier amenities and a strong social culture. However, families considering assisted living or skilled nursing should be cautious; ensure you have a clear plan for advocacy, as multiple reviewers have reported communication gaps and inconsistent care quality during health crises.
Google Reviews
Google Reviews
61 reviews on Google“Still Hopes is a highly regarded retirement community, particularly for independent living, where residents praise the vibrant social atmosphere, well-maintained grounds, and diverse dining options. However, families of residents in assisted living and skilled nursing have raised serious concerns regarding communication, staffing responsiveness, and the quality of care provided when health needs increase.”
Quality Themes
Tap a score for detailsStrengths
- Vibrant, active social community
- Well-maintained, beautiful campus
- Diverse and high-quality dining venues
- Excellent independent living amenities
Concerns
- Poor communication and responsiveness from nursing/care staff (mentioned by 3 reviewers)
- Inadequate care or neglect for residents needing higher levels of assistance (mentioned by 3 reviewers)
- Staff attitude and lack of friendliness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1The campus looks so beautiful and well-maintained; what are some of the favorite social activities or group outings that residents participate in here?
- 2With such a high-quality dining program, how much flexibility do residents have in choosing their meals and dining times?
- 3How does the nursing team ensure that family members are kept updated and informed regarding any changes in a resident's daily care or health status?
- 4What specific protocols are in place to ensure medication management is handled accurately and consistently for residents?
- 5In the event of a medical emergency during the night, what is the immediate process for contacting both medical staff and the family?
- 6How do you ensure that the high standard of care seen in your health inspections is maintained for residents who require more intensive, hands-on assistance?
Personalized based on this facility's data
Key Review Excerpts
“The Physical therapist did basic leg exercises in the bed and would not work with the patient any further, which was a critical point to have aggressive PT.”
“The 'Assisted' Living staff put her flat in bed with a diaper for 5 days; she developed a UTI and pneumonia.”
“Still Hopes is by far the best of the best, nothing else even comes close to what Still Hopes is. The staff genuinely care, the organization taka pride in being the best of the best.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Still Hopes Episcopal Retirement Community shows a manageable inspection record with 6 deficiencies across 3 surveys, all corrected by the facility. Infection control issues appeared twice but were addressed each time. Other deficiencies involved food safety, medication labeling, fire safety systems, and emergency power backup. No families filed complaint-triggered reports, and the facility consistently corrected identified problems, suggesting responsive management.
Jun 12, 2025Routine1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Apr 17, 2024Routine3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Feb 25, 2022Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Still Hopes Episcopal Retirement Community
nonprofit
Ownership & Management
Owners
South Carolina Episcopal Home at "still Hopes"
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit stillhopes.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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