Nhc Healthcare - Lexington
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 39 Google reviews

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What this means for your family
This facility's rehabilitation therapy team is frequently praised, making it a potential option for short-term recovery. However, families must be aware of consistent reports regarding slow response times and hygiene issues; we strongly recommend frequent, unannounced visits and active involvement in your loved one's daily care to ensure their needs are met.
Google Reviews
Google Reviews
39 reviews on Google“NHC Healthcare - Lexington receives highly polarized feedback, with many families praising the rehabilitation therapy team while others report severe concerns regarding nursing care and hygiene. Common complaints include long wait times for call lights, issues with incontinence care, and the development of pressure sores, suggesting significant inconsistencies in daily patient attention.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation and therapy services
- Friendly and professional front-line staff
- Compassionate care in long-term settings
Concerns
- Excessive wait times for call light assistance (mentioned by 4 reviewers)
- Poor hygiene and incontinence care (soiled linens/diapers) (mentioned by 4 reviewers)
- Development of pressure sores/neglect (mentioned by 3 reviewers)
- Understaffing leading to missed medications or care (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the rehabilitation and therapy services here; could you tell us more about how the therapy team works with residents to maintain their mobility?
- 2How do you ensure that call lights are answered promptly, especially during shift changes or busy meal times?
- 3What specific protocols do you have in place to ensure consistent hygiene care and that linens are changed frequently for resident comfort?
- 4Can you walk us through your process for medication management to ensure everything is administered accurately and on schedule?
- 5What is your procedure for handling medical emergencies or sudden changes in a resident's condition during the night?
- 6What kind of daily activities or social outings do you organize to keep the residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“Therapy is very good. Nursing services are subpar at best. No skin issues on admission but developed a pressure sore within three days no shower for over a week.”
“Our grandmother is recovering here after open heart surgery. Every time we speak with her she talks about how nice and friendly all of her caregivers are.”
“The staff kept us updated, let us choose her menus (she liked the food), and could tell us about her personality, likes and dislikes and convey any concerns immediately.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with pressure sores (bedsores)
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility had 4 deficiencies in its most recent survey, including one triggered by a family complaint about safety hazards. Issues were found in accident prevention, respiratory care, infection control, and accommodating resident preferences. All deficiencies have correction dates from the provider, suggesting recent efforts to address the problems identified in March 2025.
Mar 12, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 12, 2025Routine3
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Ownership & Operations
Who Operates This Facility
Nhc Healthcare - Lexington
for profit
Chain Affiliation
National Healthcare Corporation
68 facilities nationwide
Chain avg rating: 3.9/5 · Rank 45 of 65
Ownership & Management
Owners
Nhc/delaware INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit nhccare.com
Medicare data downloads
Original nursing home datasets
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