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Nursing HomeMedicaid

Nhc Healthcare - Lexington

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

2993 Sunset Blvd, West Columbia, SC 29169170 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.1/5

based on 39 Google reviews

5
4
3
2
1
Nhc Healthcare - Lexington Nursing Home in West Columbia, SC — Street View
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What this means for your family

This facility's rehabilitation therapy team is frequently praised, making it a potential option for short-term recovery. However, families must be aware of consistent reports regarding slow response times and hygiene issues; we strongly recommend frequent, unannounced visits and active involvement in your loved one's daily care to ensure their needs are met.

Google Reviews

Google Reviews

39 reviews on Google
NHC Healthcare - Lexington receives highly polarized feedback, with many families praising the rehabilitation therapy team while others report severe concerns regarding nursing care and hygiene. Common complaints include long wait times for call lights, issues with incontinence care, and the development of pressure sores, suggesting significant inconsistencies in daily patient attention.

Quality Themes

Tap a score for details
Food5.0Staff4.0Clean3.0ActivitiesN/AMeds3.0Memory6.0Comms3.0Value2.0

Strengths

  • Effective rehabilitation and therapy services
  • Friendly and professional front-line staff
  • Compassionate care in long-term settings

Concerns

  • Excessive wait times for call light assistance (mentioned by 4 reviewers)
  • Poor hygiene and incontinence care (soiled linens/diapers) (mentioned by 4 reviewers)
  • Development of pressure sores/neglect (mentioned by 3 reviewers)
  • Understaffing leading to missed medications or care (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(4)'18(1)'20(4)'23(5)'25(11)'26(1)

Distribution · 40 analyzed

5
18
4
2
3
2
2
0
1
18

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the rehabilitation and therapy services here; could you tell us more about how the therapy team works with residents to maintain their mobility?
  • 2How do you ensure that call lights are answered promptly, especially during shift changes or busy meal times?
  • 3What specific protocols do you have in place to ensure consistent hygiene care and that linens are changed frequently for resident comfort?
  • 4Can you walk us through your process for medication management to ensure everything is administered accurately and on schedule?
  • 5What is your procedure for handling medical emergencies or sudden changes in a resident's condition during the night?
  • 6What kind of daily activities or social outings do you organize to keep the residents engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

Therapy is very good. Nursing services are subpar at best. No skin issues on admission but developed a pressure sore within three days no shower for over a week.

Rehab patient's family · 2025☆☆☆☆

Our grandmother is recovering here after open heart surgery. Every time we speak with her she talks about how nice and friendly all of her caregivers are.

Long-term resident's family · 2025★★★★★

The staff kept us updated, let us choose her menus (she liked the food), and could tell us about her personality, likes and dislikes and convey any concerns immediately.

Memory care family member · 2020★★★★★
Source: 39 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.57hrs
76%
Registered nurses for medical care
Total Nursing
3.78hrs
92%
All nurses + aides combined
Staff Turnover
47%
Lower is better (< 30% = good)
RN Turnover
32%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

4

measures

Mixed Results

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.4%
Better than Avg
Here
1.4%
US
12.1%
SC
3.0%
Lexington
1.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility3.5%
Better than Avg
Here
3.5%
US
4.9%
SC
5.5%
Lexington
9.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.8%
Better than Avg
Here
9.8%
US
15.4%
SC
15.3%
Lexington
14.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility17.1%
Mixed vs Avgs
Here
17.1%
US
19.4%
SC
16.9%
Lexington
22.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility20.6%
Mixed vs Avgs
Here
20.6%
US
19.5%
SC
20.6%
Lexington
25.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility95.4%
Mixed vs Avgs
Here
95.4%
US
95.5%
SC
90.6%
Lexington
96.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility61.4%
Worse than Avg
Here
61.4%
US
81.8%
SC
80.6%
Lexington
94.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility70.4%
Worse than Avg
Here
70.4%
US
79.7%
SC
78.0%
Lexington
91.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
SC
1.5%
Lexington
0.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Above state avg (3.7)
1 complaint-triggered

This facility had 4 deficiencies in its most recent survey, including one triggered by a family complaint about safety hazards. Issues were found in accident prevention, respiratory care, infection control, and accommodating resident preferences. All deficiencies have correction dates from the provider, suggesting recent efforts to address the problems identified in March 2025.

Mar 12, 2025Complaint
1
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 12, 2025Routine
3
0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Nhc Healthcare - Lexington

Organization Type

for profit

Chain Affiliation

Chain Name

National Healthcare Corporation

Chain Size

68 facilities nationwide

Chain avg rating: 3.9/5 · Rank 45 of 65

Ownership & Management

Owners

Nhc/delaware INC

Owner (parent company) · Organization

Key personnel

Moorhouse, BradleyManaging Control - Governing BodyMoorhouse, BradleyOfficer / DirectorNational Healthcare CorporationManagerNhc-Op LpManagerDodson, VickiManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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