Prairieview at the Garlands
Strong Medicare quality ratings; families often praise beautiful, well-maintained campus. Still worth an in-person visit.
based on 19 Google reviews
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What this means for your family
The Garlands offers a beautiful, resort-like environment that is highly rated for independent living and social activities. However, families of prospective residents with complex medical needs should exercise caution and conduct a thorough assessment of the nursing care provided, as some reports suggest the facility may be better suited for healthy, active seniors than those requiring intensive clinical support.
Google Reviews
Google Reviews
19 reviews on Google“The Garlands is frequently praised for its beautiful, well-maintained physical campus and friendly atmosphere, making it a popular choice for independent living. However, reviews from families of residents with significant medical needs suggest a disconnect, with some reporting that the facility prioritizes profit over high-quality clinical care.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained campus
- Friendly and positive staff
- Excellent hospitality services
- High resident satisfaction for independent living
Concerns
- Inadequate medical care for residents with health issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the beautiful campus and hospitality focus, how do you ensure that same level of attention is applied to the clinical and medical needs of residents?
- 2With a smaller capacity of 20 residents, how does your nursing team coordinate with outside specialists to ensure comprehensive care for those with complex health conditions?
- 3I noticed the facility has a high standard for hospitality; could you walk me through what a typical day of engagement and activities looks like for a resident here?
- 4How does your leadership team approach addressing and resolving concerns raised by families to ensure continuous improvement in care quality?
- 5Could you explain how your staffing model supports the high level of personalized attention that residents receive, especially during overnight or weekend hours?
- 6Since value is a common topic for families, what specific services or amenities are included in the monthly rate that help provide peace of mind for our family?
Personalized based on this facility's data
Key Review Excerpts
“If you are healthy you will love it. If you have any medical issues they don't take care of you. It was all about the mighty dollar!!”
“Attended there Holiday High Tea Service with the family. Service was spot on, Victor, Alexa had there "A Game" that day.”
“Lovely place, although food is average, my folks parents love it there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 11 measures
10
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Residents who fell and were seriously hurt
Residents who got a urinary tract infection
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
One family filed a complaint that triggered findings of significant medication errors, and medication management issues have persisted across multiple surveys from 2024 to 2025. The facility also shows recurring problems with resident care quality, including accident prevention, pressure ulcer care, and assistance with daily living activities. While all deficiencies have been corrected by the provider, the ongoing medication safety concerns warrant careful discussion during any visit.
Feb 19, 2025Routine2
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Apr 23, 2024Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 10, 2024Complaint2
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
May 24, 2023Routine5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ownership & Operations
Who Operates This Facility
Prairieview at the Garlands
for profit
Ownership & Management
Owners
Barrington Venture Holding Company LLC
Owner · Organization
Herbco L.L.C.
Owner (parent company) · Organization
Herb, Judy
Owner (parent company)
Herb, Marvin
Owner (parent company)
Herb, Thomas
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit thegarlands.com
Medicare data downloads
Original nursing home datasets
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