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Nursing HomeMedicaid Investigative

Pine Forest Health and Rehabilitation

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1116 Forest Avenue, Jackson, MS 39206120 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 86 Google reviews

5
4
3
2
1
Pine Forest Health and Rehabilitation Nursing Home in Jackson, MS — Street View
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8/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (12 vs median 6)
  • High staff turnover (64%)
  • High RN turnover (71%)

Bottom 25% in MS · Below recommended RN staffing · Above recommended total nurse staffing · Worst in VANGUARD HEALTHCARE chain · $143,764 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility is highly regarded for its cleanliness and effective rehabilitation therapy, making it a strong candidate for short-term recovery. However, families should be vigilant regarding daily care needs; we strongly recommend observing the facility during off-hours and asking specific questions about their protocols for wound care and patient hygiene to ensure your loved one's needs are met.

Google Reviews

Google Reviews

86 reviews analyzed
Pine Forest Health and Rehabilitation receives high praise for its cleanliness, modern security systems, and friendly staff, with many visitors noting a welcoming atmosphere. However, some families have reported serious concerns regarding patient care, specifically citing issues with hygiene, wound care, and responsiveness to basic needs. Prospective families should weigh the positive reports of facility maintenance against the critical accounts of inconsistent nursing care.

Quality Themes

Tap a score for details
Food8.0Staff7.0Clean9.0ActivitiesN/AMedsN/AMemoryN/AComms6.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Friendly and welcoming staff
  • Efficient and secure visitor check-in process
  • Strong rehabilitation therapy department

Concerns

  • Inconsistent patient hygiene and responsiveness (mentioned by 2 reviewers)
  • Poor wound care management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.62022(11)4.62023(32)4.62024(27)4.52025(22)3.02026(1)

Distribution

5
65
4
12
3
2
2
1
1
6

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given your strong reputation for rehabilitation therapy, how do you ensure that same level of focused, high-quality care is maintained for residents who require long-term wound management?
  • 2I noticed that staffing ratings are currently a focus area; what specific steps is the leadership team taking to ensure consistent, timely responses to resident needs throughout the day and night?
  • 3Could you walk me through your protocols for monitoring daily hygiene and grooming to ensure every resident feels comfortable and well-cared for at all times?
  • 4I see you have a very active and well-maintained facility; what kind of daily social activities or engagement programs do you offer to help residents feel connected to the community?
  • 5How does your nursing team coordinate with attending physicians to ensure that any changes in a resident's medical condition are identified and addressed immediately?
  • 6I appreciate that you engage with feedback online; how do you use input from families to make tangible improvements to the daily care experience here?

Personalized based on this facility's data


Key Review Excerpts

The in house OT and PT departments are unmatched and really helped my mom’s recovery after her massive strokes and brain surgery! Most of the nursing staff were tentative and caring!

Rehab patient's family · 2024★★★★

Aides are wonderful- personable , patient and caring with patient. She loves her meals. Nurse trying to learn her native language to communicate even more effectively with her

Long-term resident's family · 2023★★★★★

Not a good place to keep your family members at all I went up front and asked for my father to be changed and it took so long for them to change him so we had to change him ourselves and he also needed his dressing changed because he has a bed sore so we are still waiting on that to be changed .

Long-term resident's family · 2025☆☆☆☆
Source: 86 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.42hrs
56%
Registered nurses for medical care
Total Nursing
4.55hrs
OK
All nurses + aides combined
Staff Turnover
64%
Lower is better (< 30% = good)
RN Turnover
71%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

4

measures

Worse Than Avg

9

measures

Mixed Results

4

measures

Long-Stay Residents
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility67.7%
Worse than Avg
Here
67.7%
US
95.5%
MS
97.0%
Hinds
96.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.7%
Better than Avg
Here
8.7%
US
15.4%
MS
22.1%
Hinds
22.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility31.9%
Worse than Avg
Here
31.9%
US
19.5%
MS
24.0%
Hinds
23.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.0%
Mixed vs Avgs
Here
1.0%
US
12.1%
MS
1.6%
Hinds
0.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility85.0%
Worse than Avg
Here
85.0%
US
93.4%
MS
95.6%
Hinds
95.2%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility13.6%
Worse than Avg
Here
13.6%
US
4.9%
MS
6.7%
Hinds
6.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility9.7%
Worse than Avg
Here
9.7%
US
79.7%
MS
84.6%
Hinds
76.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility31.7%
Worse than Avg
Here
31.7%
US
81.8%
MS
88.5%
Hinds
83.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.2%
Mixed vs Avgs
Here
3.2%
US
1.6%
MS
2.7%
Hinds
3.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
8penalties
Well above state avg (6.7)
23 complaint-triggered
$143,764 in fines

Pine Forest Health and Rehabilitation has faced persistent issues with families filing complaints that triggered most deficiencies (23 of 43 total). The facility shows recurring problems with abuse and neglect protection, accident prevention, and care planning that span multiple years and surveys. While all deficiencies report correction dates, the pattern of repeated violations in the same areas suggests ongoing challenges with maintaining consistent safety and care standards.

Jan 8, 2026Complaint
2
0580MinorCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 9, 2025Complaint
1
0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Sep 4, 2025Complaint
2
0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0679MinorCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

Jun 6, 2025Routine
5
0600SevereCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321MinorCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0686MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0865MinorCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

Jun 6, 2025Complaint
3
0689SevereCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0690MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Feb 26, 2025Complaint
2
0600ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Federal Penalties

Payment Denial

Dec 9, 2025

24-day denial

Fine

Dec 9, 2025

$19,900

Fine

Jun 6, 2025

$7,256

Fine

Jun 6, 2025

$7,255

Payment Denial

Jan 17, 2025

20-day denial

Fine

Jan 17, 2025

$12,438

Fine

Jan 17, 2025

$37,518

Fine

Dec 5, 2023

$59,397

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pine Forest Health and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Vanguard Healthcare

Chain Size

6 facilities nationwide

Chain avg rating: 3.3/5 · Rank 6 of 6 (Worst)

Ownership & Management

Owners

Orand Jr, William

Owner

20%

Orand, William

Owner

80%

Key personnel

Origin Bancorp INC5% or Greater Security InterestHeggins, MargaretW-2 Managing EmployeeFick, JohnOfficer / DirectorOrand Jr, WilliamOfficer / DirectorOrand, WilliamOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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