Pine Forest Health and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 86 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (12 vs median 6)
- High staff turnover (64%)
- High RN turnover (71%)
Bottom 25% in MS · Below recommended RN staffing · Above recommended total nurse staffing · Worst in VANGUARD HEALTHCARE chain · $143,764 in fines · Abuse citation
What this means for your family
This facility is highly regarded for its cleanliness and effective rehabilitation therapy, making it a strong candidate for short-term recovery. However, families should be vigilant regarding daily care needs; we strongly recommend observing the facility during off-hours and asking specific questions about their protocols for wound care and patient hygiene to ensure your loved one's needs are met.
Google Reviews
Google Reviews
86 reviews analyzed“Pine Forest Health and Rehabilitation receives high praise for its cleanliness, modern security systems, and friendly staff, with many visitors noting a welcoming atmosphere. However, some families have reported serious concerns regarding patient care, specifically citing issues with hygiene, wound care, and responsiveness to basic needs. Prospective families should weigh the positive reports of facility maintenance against the critical accounts of inconsistent nursing care.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and welcoming staff
- Efficient and secure visitor check-in process
- Strong rehabilitation therapy department
Concerns
- Inconsistent patient hygiene and responsiveness (mentioned by 2 reviewers)
- Poor wound care management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Given your strong reputation for rehabilitation therapy, how do you ensure that same level of focused, high-quality care is maintained for residents who require long-term wound management?
- 2I noticed that staffing ratings are currently a focus area; what specific steps is the leadership team taking to ensure consistent, timely responses to resident needs throughout the day and night?
- 3Could you walk me through your protocols for monitoring daily hygiene and grooming to ensure every resident feels comfortable and well-cared for at all times?
- 4I see you have a very active and well-maintained facility; what kind of daily social activities or engagement programs do you offer to help residents feel connected to the community?
- 5How does your nursing team coordinate with attending physicians to ensure that any changes in a resident's medical condition are identified and addressed immediately?
- 6I appreciate that you engage with feedback online; how do you use input from families to make tangible improvements to the daily care experience here?
Personalized based on this facility's data
Key Review Excerpts
“The in house OT and PT departments are unmatched and really helped my mom’s recovery after her massive strokes and brain surgery! Most of the nursing staff were tentative and caring!”
“Aides are wonderful- personable , patient and caring with patient. She loves her meals. Nurse trying to learn her native language to communicate even more effectively with her”
“Not a good place to keep your family members at all I went up front and asked for my father to be changed and it took so long for them to change him so we had to change him ourselves and he also needed his dressing changed because he has a bed sore so we are still waiting on that to be changed .”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
9
measures
4
measures
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Pine Forest Health and Rehabilitation has faced persistent issues with families filing complaints that triggered most deficiencies (23 of 43 total). The facility shows recurring problems with abuse and neglect protection, accident prevention, and care planning that span multiple years and surveys. While all deficiencies report correction dates, the pattern of repeated violations in the same areas suggests ongoing challenges with maintaining consistent safety and care standards.
Jan 8, 2026Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 9, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 4, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Jun 6, 2025Routine5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Jun 6, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Feb 26, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Payment Denial
Dec 9, 2025
24-day denial
Fine
Dec 9, 2025
$19,900
Fine
Jun 6, 2025
$7,256
Fine
Jun 6, 2025
$7,255
Payment Denial
Jan 17, 2025
20-day denial
Fine
Jan 17, 2025
$12,438
Fine
Jan 17, 2025
$37,518
Fine
Dec 5, 2023
$59,397
Ownership & Operations
Who Operates This Facility
Pine Forest Health and Rehabilitation
for profit
Chain Affiliation
Vanguard Healthcare
6 facilities nationwide
Chain avg rating: 3.3/5 · Rank 6 of 6 (Worst)
Ownership & Management
Owners
Orand Jr, William
Owner
Orand, William
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
86 reviews from families & visitors
Official Website
Visit pineforesthc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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