Compere Nh INC
Strong Medicare quality ratings; families often praise caring and nurturing nursing staff. Still worth an in-person visit.
based on 13 Google reviews
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What this means for your family
While long-term families have historically appreciated the staff's dedication, the recent reports of neglect and poor communication are serious red flags. If you consider this facility, perform unannounced visits during off-hours to verify the quality of care and food service yourself.
Google Reviews
Google Reviews
13 reviews analyzed“Compere NH Inc receives polarized feedback, with long-term families praising the caring and nurturing nature of the nursing staff. However, recent reviews highlight significant concerns regarding poor food quality and serious lapses in basic care and administrative responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Caring and nurturing nursing staff
- Helpful and informative administrative support
- Long-term reliability for resident care
Concerns
- Poor food quality and inconsistent meal service (mentioned by 2 reviewers)
- Lack of administrative responsiveness and communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, how do you ensure that residents receive consistent attention and timely assistance throughout the day?
- 2I've heard some feedback regarding the dining experience; could you walk me through how you are working to improve food quality and meal service consistency for the residents?
- 3Communication is very important to our family; what is the best way for us to stay updated on our loved one's care, and how do you handle routine updates versus urgent notifications?
- 4With the recent focus on facility maintenance, what specific steps are being taken to ensure the living environment remains clean and comfortable for all 60 residents?
- 5How does your nursing team coordinate with outside physicians or specialists when a resident experiences a change in their medical condition?
- 6Could you describe the daily activity schedule and how you tailor these programs to keep residents engaged and socially connected?
Personalized based on this facility's data
Key Review Excerpts
“The staff is very caring and nurturing to ALL the residents. We could not have come this far along this journey without Compere's.”
“The food is cold almost every meal. Today is August 19, 2024. This is what my mom had for lunch today. If you look at the ticket she got with the meal, it clearly shows carrots and roll were supposed to be on the plate. Not so though.”
“They rarely answer the phone, the nurses and admin staff constantly say they will do things and never do them. They allow residents to sit in human waste for hours and hours”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
6
measures
5
measures
Residents with depression symptoms
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Compere NH Inc has 8 deficiencies across 3 surveys, with one complaint filed by a family regarding facility environment and cleanliness. The main recurring issues involve resident rights violations, care planning assessments, and problems with food safety and daily care assistance. All deficiencies have correction dates from the facility, suggesting responsiveness to identified problems, though the pattern shows ongoing compliance challenges across different care areas.
Jul 2, 2025Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jan 11, 2024Routine2
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Jan 11, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jul 20, 2022Routine2
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Ownership & Operations
Who Operates This Facility
Compere Nh INC
for profit
Chain Affiliation
Trend Consultants
16 facilities nationwide
Chain avg rating: 3.3/5 · Rank 6 of 16
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit trendltc.com
Medicare data downloads
Original nursing home datasets
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