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Nursing HomeMedicaid

Magnolia Senior Care, LLC

Strong Medicare quality ratings; families often praise responsive communication with families. Still worth an in-person visit.

3701 Peter Quinn Drive, Jackson, MS 3921360 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 7 Google reviews

5
4
3
2
1
Magnolia Senior Care, LLC Nursing Home in Jackson, MS — Street View
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What this means for your family

The facility has received praise for its communication and memory care services, but the feedback is sparse and lacks recent detail. We recommend scheduling an in-person tour to observe current staffing levels and resident interactions firsthand, as there is not enough recent data to confirm consistent performance.

Google Reviews

Google Reviews

7 reviews analyzed
Magnolia Senior Care, LLC has very limited qualitative feedback, with most reviews lacking written commentary. While one family member praised the facility's communication and care for a resident with Alzheimer's, the lack of recent, detailed reviews makes it difficult to assess the current quality of care.

Quality Themes

Tap a score for details
FoodN/AStaff9.0CleanN/AActivitiesN/AMedsN/AMemory9.0Comms9.0ValueN/A

Strengths

  • Responsive communication with families
  • Attentive care for memory care residents
  • Welcoming environment for unannounced visits

Rating Trends

Tap a year to see what changed

2343.02016(1)4.02018(1)4.72022(3)1.02024(1)5.02025(1)

Distribution

5
3
4
2
3
1
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed the staffing rating is lower than the overall facility rating; how do you ensure consistent, personalized attention for my loved one during peak hours?
  • 2I appreciate that your team is known for being responsive to families; what is the best way for us to stay updated on our loved one's daily well-being?
  • 3Given the two recent state violations, what specific steps have been taken to address those issues and prevent them from recurring?
  • 4I’ve heard wonderful things about your memory care environment; what kind of daily activities or social programs are available to keep residents engaged and active?
  • 5How does your facility manage medical emergencies or sudden changes in health, especially during the evening or weekend shifts?
  • 6Since you welcome unannounced visits, could you walk me through your typical process for family members who want to drop in and spend time with their loved one?

Personalized based on this facility's data


Key Review Excerpts

They are very communicative with family members and take care of any questions or issues right away. It is nice to have a team that is committed to caring for my mother with alzheimer’s.

Memory care family member · 2022★★★★★
Source: 7 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.27hrs
37%
Registered nurses for medical care
Total Nursing
3.89hrs
95%
All nurses + aides combined
Staff Turnover
44%
Lower is better (< 30% = good)
RN Turnover
83%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

2

measures

Mixed Results

4

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility74.1%
Worse than Avg
Here
74.1%
US
93.4%
MS
95.6%
Hinds
96.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility12.0%
Better than Avg
Here
12.0%
US
15.3%
MS
21.4%
Hinds
26.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MS
1.6%
Hinds
0.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility11.8%
Better than Avg
Here
11.8%
US
14.4%
MS
20.8%
Hinds
22.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility18.9%
Better than Avg
Here
18.9%
US
19.5%
MS
24.0%
Hinds
25.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility97.9%
Better than Avg
Here
97.9%
US
95.5%
MS
97.0%
Hinds
91.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility22.0%
Worse than Avg
Here
22.0%
US
81.8%
MS
88.5%
Hinds
85.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
2penalties
Well below state avg (6.7)
2 complaint-triggered
$8,542 in fines

Families filed complaints that triggered a recent survey revealing deficiencies in care planning and safety supervision. This facility has shown recurring issues with care planning across multiple surveys, along with problems in nutrition, infection control, and resident care quality. While all deficiencies have correction dates, the pattern of care planning problems persisting from 2020 through early 2025 suggests ongoing challenges in this critical area.

Feb 10, 2025Complaint
2
0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 18, 2024Routine
2
0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0800MinorCorrected

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Jun 15, 2023Routine
3
0658MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0690MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 9, 2020Routine
2
0583MinorCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Federal Penalties

Fine

Feb 10, 2025

$4,271

Fine

Feb 10, 2025

$4,271

Ownership & Operations

Who Operates This Facility

Owner / Operator

Magnolia Senior Care, LLC

Organization Type

for profit

Ownership & Management

Owners

Tillman Senior Care, LLC

Owner · Organization

100%

Key personnel

Montgomery, AndrewManagerEstes, TimothyAdp of the SnfMontgomery, AndrewAdp of the SnfStephens, JosephAdp of the SnfTillman, CliffordAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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