Pickering Manor Personal Care Neighborhood

The home failed to issue a required refund for rent and personal care services within the required timeframe following a resident's discharge.

A bedside mobility device was not securely attached to the bed, creating potential entrapment zones and hazards.

A resident did not have access to an operable lamp or light source that could be turned on at their bedside.

The resident's assessment and support plan failed to document risks, safety usage, or specific device requirements for a bedside mobility device.

The home failed to follow prescriber's orders as residents were not administered prescribed Cholecalciferol on 12/2/2024.

A resident's glucometer was not calibrated with the correct time during the inspection.

The home's written emergency procedures had not been submitted to the local Emergency Management Agency since December 14, 2020.

The home did not post a 'No Smoking' sign at the entrances as required by the Clean Indoor Air Act.

Latanoprost eye drops were found in the medication cart past their expiration date of 6/6/21.

An unlabeled and undated bag of chicken patties and a bag of tortillas were found in the kitchen refrigerator.

One loose pill was found in the drawer of the medication cart.