Pickering Manor Home
Strong Medicare quality ratings; families often praise highly compassionate and attentive nursing staff. Still worth an in-person visit.
based on 16 Google reviews
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What this means for your family
Pickering Manor maintains a very strong reputation for compassionate, high-quality care across both rehabilitation and memory care services. Families should feel confident in the staff's dedication, as there are no recurring negative patterns reported in the provided reviews.
Google Reviews
Google Reviews
16 reviews on Google“Pickering Manor is consistently praised by families for its compassionate, attentive staff and high-quality rehabilitation services. Reviewers frequently highlight the facility's warm, home-like atmosphere and the genuine dedication of employees across all departments, from nursing to housekeeping.”
Quality Themes
Tap a score for detailsStrengths
- Highly compassionate and attentive nursing staff
- Excellent rehabilitation therapy services
- Warm, social, and home-like environment
- Strong, proactive communication with families
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since the facility is known for such a warm and home-like environment, how do you encourage residents to socialize and participate in daily group activities?
- 2We've heard wonderful things about the compassion of your nursing staff; how do you ensure that this level of attentive care remains consistent across all shifts?
- 3How does the rehabilitation therapy team work with residents to help them regain independence and meet their specific physical goals?
- 4With the small capacity of 47 residents, how does your team ensure that communication with families stays proactive and personalized?
- 5Could you walk us through the protocols in place for managing medical emergencies or sudden changes in a resident's health during the night?
- 6How does the facility address and resolve any identified state violations or deficiencies to ensure continuous improvement in care?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Pickering is wonderful. From the laundry person, the kitchen and waitstaff, the cleaning staff, the hairstylist, the massage therapist, the nurses, the CNA's, the activities personnel, the physical therapy staff and the office staff, everyone, and I mean every single person was personable, kind and caring.”
“Their commitment went far beyond their duties; they treated my mother with dignity, warmth, and genuine kindness.”
“They prepared her well to return to her IL apartment. She and her family are extremely pleased and highly recommend them to anyone needing this level of care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Pickering Manor Home shows recurring issues across multiple safety areas, primarily with fire safety systems, emergency preparedness, and electrical systems, with deficiencies appearing consistently across all three surveys from 2023 to 2025. While all violations have been corrected by the facility, the repeated pattern of fire alarm maintenance, sprinkler system testing, and emergency planning gaps suggests ongoing challenges with safety compliance that families should inquire about during visits.
Sep 18, 2025Routine15
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Oct 31, 2024Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nov 8, 2023Routine7
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Ownership & Operations
Who Operates This Facility
Pickering Manor Home
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit pickeringmanor.org
Medicare data downloads
Original nursing home datasets
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