Chandler Hall Health Services, INC - Jordans-Phelps

The home failed to report a resident fall incident to the department in a timely manner, and the incident report lacked the incident and report dates.

Elevators in both the Jordan and Phelps buildings lacked current certificates of operation from the appropriate authority.

A large yellow stain was observed at the bottom of the freezer in the second-floor small kitchen.

Posted signage for outdoor video cameras did not indicate that the cameras were actively recording, impacting resident privacy notice.

A defective sump pump caused a water leak on the basement floor.

A staff member had not received required orientation on fire safety and emergency preparedness topics.

Laptops on medication carts were observed unlocked, unattended, and accessible, exposing resident information.

The main kitchen in the Wright building lacked a required carbon monoxide detector near gas-powered equipment.

The freezer temperature in the Phelps Manor kitchen was recorded at 9 degrees Fahrenheit.

Bed enablers in a resident room were wobbly and not securely attached, posing an injury risk.

A binder containing support plans was left unattended at the 1st floor nurse station.

Two staff members had not received annual training in emergency preparedness procedures and crisis response.

Stainless steel containers with mixed fruits and vegetables were not tightly sealed or covered in the kitchen refrigerator.

Resident #1's bed sheet had a large stain that appeared to be urine.

Resident #1 and Resident #2 did not have access to an operable lamp or bedside light source.

The home had not updated its written notification to the local fire department regarding address, bedroom locations, and evacuation assistance since 4/16/21.

A staff person completed 40 scheduled work hours without completing required training on the emergency medical plan and reporting of reportable incidents.

A resident was not located for several hours, resulting in missed meals and medications, and was found injured and ill between furniture.

The facility did not have a qualified administrator present following the resignation of the previous administrator.

The home failed to follow the prescriber's directions regarding the administration of prescribed medications.

Uncovered and unattended trash cans were found in the Phelps building service kitchen area.

Two containers of Chobani yogurt with an expired date of 5/19/21 were found in the Jordan Building kitchenette refrigerator.

The refrigerator in the Jordans Building country kitchenette lacked a thermometer.