Life Care Center of Medina
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 140 Google reviews

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What this means for your family
This facility is highly regarded for its rehabilitation therapy and compassionate end-of-life care. However, families should be aware of reports regarding inconsistent staffing levels and responsiveness; we recommend asking specifically about how call lights are monitored during night and weekend shifts.
Google Reviews
Google Reviews
140 reviews on Google“Life Care Center of Medina is widely praised for its dedicated nursing staff, effective rehabilitation therapy, and a warm, homelike atmosphere. While many families express deep gratitude for the compassionate end-of-life and recovery care, a minority of reviewers have raised serious concerns regarding staffing levels, responsiveness to call lights, and occasional communication lapses.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled and compassionate nursing staff
- Effective, patient-centered rehabilitation therapy
- Warm, welcoming, and homelike atmosphere
- Active and engaging community events
Concerns
- Understaffing leading to slow response times (mentioned by 4 reviewers)
- Poor communication and responsiveness from administrative/nursing staff (mentioned by 3 reviewers)
- Facility maintenance and room quality (older building) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 143 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has a very active calendar; could you walk me through what a typical day of social engagement looks like for a new resident?
- 2Given that this is an older building, what is your current process for addressing maintenance requests or room upgrades to ensure a comfortable living environment?
- 3I see that the facility is very proactive in responding to online feedback; how do you incorporate that kind of open communication into your daily interactions with families?
- 4With your focus on rehabilitation therapy, how does your team coordinate care to ensure that medication management remains accurate and consistent?
- 5When a resident needs assistance, what is the standard protocol for ensuring a timely response, and how do you manage staffing levels during peak hours?
- 6How do you handle medical emergencies or urgent health changes, and at what point would a family member be notified of a shift in their loved one's care plan?
Personalized based on this facility's data
Key Review Excerpts
“The staff not only took care of her daily needs, they comforted her as she neared the end of her life. Held her hand on the bad days. Smiled and treated her with dignity and respect on the good days.”
“I've seen them interact with everyone so caring & lovingly (we're in memory care/Dementia) Karen Soles & LeeAnn Graefnitz were very helpful in getting my loved one admitted quickly.”
“The entire care team--doctors, nurses, therapists and assistants--all worked wonders, and he is leaving in much better health and spirits than when he arrived.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
8
measures
5
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Life Care Center of Medina has 66 deficiencies across multiple surveys, including complaints from families that triggered investigations. The facility shows recurring issues with fire safety systems, medication management, and resident care quality that span multiple years. While all deficiencies report correction dates, problems with sprinkler systems, exit doors, and accident prevention have appeared repeatedly across different survey periods, suggesting ongoing challenges with maintaining consistent safety standards.
Mar 13, 2026Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 25, 2024Routine21
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Jan 25, 2024Complaint2
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Nov 20, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 24, 2021Routine27
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Have enough backup water supply for essential areas of the nursing home.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Services Deficiencies
Have a properly installed and maintained dumbwaiter or escalator.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Assure the security of all personal funds of residents deposited with the facility.
Resident Rights Deficiencies
Give residents a notice of rights, rules, services and charges.
Sep 12, 2019Routine15
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Meet other general requirements that are deficient.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Ownership & Operations
Who Operates This Facility
Life Care Center of Medina
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 132 of 194
Ownership & Management
Owners
Developers Investment Company INC
Owner · Organization
Preston, Forrest
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
140 reviews from families & visitors
Official Website
Visit lifecarecenterofmedina.com
Medicare data downloads
Original nursing home datasets
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