Grove of Lagrange Park, the
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 161 Google reviews
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What this means for your family
The Grove of La Grange Park has a dedicated wound care and therapy team that many residents find helpful for recovery. However, the facility has a long-standing pattern of severe understaffing and poor communication, particularly in memory care. If you choose this facility, we strongly recommend daily visits to monitor your loved one's care and hygiene, as multiple families have reported significant lapses in safety protocols.
Google Reviews
Google Reviews
161 reviews on Google“The Grove of La Grange Park receives highly polarized reviews, with many patients praising the dedicated nursing and therapy staff, while family members frequently report severe neglect and poor communication. While some residents highlight excellent wound care and rehabilitation progress, others describe a facility that is understaffed, poorly maintained, and failing to meet basic safety standards for vulnerable patients.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and skilled wound care team
- Effective physical and occupational therapy
- Attentive and caring individual staff members
- Responsive dietary management
Concerns
- Severe understaffing leading to neglect and slow response times (mentioned by 14 reviewers)
- Poor facility maintenance, cleanliness, and unpleasant odors (mentioned by 10 reviewers)
- Inadequate communication with families regarding patient health and incidents (mentioned by 8 reviewers)
- Discrepancy between online marketing photos and actual facility conditions (mentioned by 6 reviewers)
- Poor quality or inedible food (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 156 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your team is very responsive to online feedback; what is your primary process for keeping families updated on their loved one's daily health and any unexpected incidents?
- 2Given the facility's focus on wound care and therapy, how do you ensure that staffing levels remain consistent enough to provide that same level of dedicated attention to daily personal care and hygiene?
- 3Could you walk me through your current housekeeping schedule and how your team manages facility maintenance to ensure a comfortable and fresh environment for residents?
- 4Since your dietary team is often highlighted for their responsiveness, how do you incorporate resident feedback into your menu planning to ensure meals are both nutritious and enjoyable?
- 5What specific protocols are in place to ensure that medication management is handled accurately and on time, especially during shift changes?
- 6With the facility's current capacity of 131 residents, what does a typical day of social engagement or activities look like to ensure residents feel active and connected?
Personalized based on this facility's data
Key Review Excerpts
“The wound care team Ari, Jacky and Manal come every single day. The staff is not only thorough and efficient but happy to come sit and chat with me during their free time.”
“The facility is always clean and smells wonderful. The nursing care and the physical therapy my mom received were top notch.”
“My mom had dementia this place did not have any safety protocol for dementia patients. On several occasions we forced them to put alarms on her bed and wheelchair for fall precautions. She fell numerous times because they did not keep the alarms on.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
3
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring issues with daily care assistance and accident prevention across multiple years, with some families filing complaints about these care concerns. The facility also struggles with fire safety compliance, nutrition services, and infection control, though all violations have correction dates. While deficiencies appear to be addressed when identified, the pattern of repeated issues in core care areas warrants careful evaluation during any visit.
Apr 13, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 9, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 20, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 2, 2024Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Sep 6, 2024Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 29, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Grove of Lagrange Park, the
for profit
Chain Affiliation
Legacy Healthcare
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 54 of 89
Ownership & Management
Owners
Doros Generation Trust U/a/d 1/3/12
Owner · Organization
Gpn Family Trust U/a/d 4/28/08
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
161 reviews from families & visitors
Official Website
Visit grovelagrangepark.com
Medicare data downloads
Original nursing home datasets
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