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Public Google reviewers rate this highly and often mention compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 39 Google reviews
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Public Google reviewers rate Parsons House Re Austin, LLC highly. Reviewers highlight: compassionate and attentive caregiving staff, ability to age in place as health needs evolve. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Parsons House is highly regarded by families for its compassionate, low-turnover caregiving staff and its ability to allow residents to age in place as needs change. While the facility is praised for its warm, family-like atmosphere and effective medication management, some reviewers have noted issues with the responsiveness of the business/administrative office and a single extremely serious allegation of physical abuse.
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Distribution · 99 analyzed
The owner provides highly personalized, warm, and empathetic responses to positive reviews, often addressing specific family members or staff mentioned. For negative reviews, the owner uses a formal, defensive tone to cite official investigations and refute allegations.
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Key Review Excerpts
“The attentive staff effectively managed his complex medicinal regimen, attended to numerous health issues, regularly tidied his living space and bathroom, and fed him well.”
“The current ED (Cameron) is even known to play pool with residents and is easy to work with. The business director Karina was welcoming, organized and helpful when we needed to discuss a question.”
“They communicate with me constantly which helps a lot. I would recommend this to anyone qith assisted living needs.”
Source: Texas Health & Human Services Commission
Key Findings
Parsons House R.E Austin, LLC had a recent inspection in March 2022 with no new violations reported. Previous inspections in October 2019 identified issues regarding fire safety systems, building compliance, and sanitation protocols, all of which were marked as corrected.
No deficiencies are reported in this inspection record.
Life Safety Code (4 violations)
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to provide adequate janitor closets.
The facility failed to avoid cross-contamination between clean and soiled utensils and/or linens in the kitchen and/or laundry.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
Parsons House Re Austin, LLC
for profit
PARSONS GROUP, LLC
KELLIE PEREZ
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Google Reviews
39 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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