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The Village at the Triangle

Families consistently rate this highly — reviewers highlight beautiful, well-maintained, and modern facilities. Schedule a visit to confirm the fit.

4517 Triangle Avenue, Austin, TX 7875198 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.8/5

based on 179 Google reviews

5
4
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1
The Village at the Triangle Assisted Living in Austin, TX — Street View
Street View

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What this means for your family

The Village at the Triangle is an excellent choice for families seeking a high-end, resort-style environment with exceptional memory care. While the nursing and care teams are overwhelmingly praised, you should specifically inquire about the consistency of care during shift changes and the current culture of the front-desk administrative staff.

Google Reviews

Google Reviews

179 reviews on Google
The Village at the Triangle is highly regarded for its beautiful, resort-like facilities and a deeply compassionate staff, particularly within the memory care and independent living wings. While many families praise the sense of community and high-quality amenities, some reviewers have raised serious concerns regarding inconsistent care levels and specific instances of unprofessional behavior by certain front-desk staff or management.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean10.0Activities9.0MedsN/AMemory10.0Comms8.0ValueN/A

Strengths

  • Beautiful, well-maintained, and modern facilities
  • Compassionate and attentive care staff
  • Engaging social activities and programming
  • High-quality dining and meal variety
  • Strong sense of community and family atmosphere

Concerns

  • Inconsistent care quality among different staff members (mentioned by 2 reviewers)
  • Unprofessional behavior or rudeness from specific front desk/administrative staff (mentioned by 2 reviewers)
  • Cumbersome security/sign-in procedures for visitors (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'18(8)'20(13)'22(53)'24(9)'26(4)

Distribution · 183 analyzed

5
166
4
7
3
0
2
2
1
8
14 reviews posted between Feb 23, 2021Feb 27, 2021 · 14 were 5-star

How They Respond to Reviews

100%response rate
Generic

The owner uses highly repetitive, templated responses that vary only by the reviewer's name. While they attempt to move negative conversations to a private email, they do not address the specific details or serious allegations mentioned in critical reviews.

Questions for Your Tour

  • 1We've heard such wonderful things about the dining variety here; could you tell us more about how the meal planning works for residents?
  • 2Since the facility is so beautiful and modern, how do you ensure the social programming keeps residents engaged with the community?
  • 3With the memory care certification, what specific protocols are in place to handle medical emergencies or sudden health changes during the night?
  • 4We noticed you are very active in responding to community feedback; how does the management team use resident and family input to maintain consistent care across all shifts?
  • 5How do you approach training new staff members to ensure the compassionate culture seen in your reviews is maintained by everyone, including the front desk team?
  • 6Could you walk us through the visitor sign-in process so we know what to expect when we come to visit our loved one?

Personalized based on this facility's data


Key Review Excerpts

My mother, who is visually impaired, has lived at the Village (independent living) now for several years. We have been very pleased. As one resident told me as she was calling to check on my mom after a recent surgery: we are not just a community, we are a family.

Independent living family member · 2025★★★★★

My mother was a resident at Triangle’s Memory Care for six years. Before choosing Triangle we carefully checked out other memory care facilities. Many were good, but none seemed to equal the level of personalized care at Triangle.

Memory care family member · 2025★★★★★

The building is so beautifully maintained, inside and out. The staff members my mother and I encountered greeted us and called her by name, which was so nice.

Independent living family member · 2025★★★★★
Source: 179 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
3deficiencies

Key Findings

The most recent inspection on July 8, 2024, identified two food safety violations regarding health ordinances and hair restraints, both of which were corrected the following day. There are no current enforcement actions on record for this facility.

Jul 8, 2024Routine

Health Code (2 violations) | Life Safety Code (1 violations)

Health CodeCorrected Jul 9, 2024

The facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements.

Health CodeCorrected Jul 9, 2024

The facility failed to ensure effective hair restraints were worn to prevent food contamination.

Life Safety Code

The facility failed to ensure the building and structure complied with Chapter 18, New Health Care Occupancies, of the Life Safety Code, NFPA 101.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hsre Village at the Triangle Trs, LLC

Organization Type

for profit

Management Company

BRIDGEWOODRCM PROPERTY MANAGEMENT, LLC

Administrator

JOEL H QUADE

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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