Coral Rehabilitation and Nursing of Austin
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 44 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (41 vs median 8.0)
- High staff turnover (51%)
- High RN turnover (71%)
Bottom 25% in Texas · Critically understaffed (RN) · $376,390 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
This facility is an excellent choice for physical rehabilitation, as evidenced by multiple families reporting significant mobility improvements. However, you should closely monitor the cleanliness of the rooms and ask about the staffing levels during night and weekend shifts to ensure consistent care.
Google Reviews
Google Reviews
44 reviews on Google“Families looking for rehabilitation services will find a highly praised therapy and nursing team, with many reviewers highlighting successful recovery outcomes and compassionate administrative staff. However, significant concerns exist regarding facility cleanliness, unpleasant odors, and serious allegations of unpaid vendor debts.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional rehab/nursing staff
- Effective physical and occupational therapy
- Supportive and informative administrative/admissions team
- In-house dialysis services
Concerns
- Unpleasant facility odors and cleanliness issues (mentioned by 3 reviewers)
- Unpaid debts to vendors/services (mentioned by 2 reviewers)
- Inconsistent care/responsiveness during weekend or night shifts (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
How They Respond to Reviews
The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific details mentioned in the reviews, such as in-house dialysis or staff teamwork. They also demonstrate a proactive approach by offering assistance to potential residents.
Questions for Your Tour
- 1We've heard great things about the professionalism of your rehab and therapy teams; could you tell us more about how the physical and occupational therapy programs are integrated into daily care?
- 2Since we know you offer in-house dialysis services, how does the clinical team coordinate care between the dialysis technicians and the primary nursing staff?
- 3What specific protocols do you have in place to ensure the facility remains clean, fresh, and well-maintained for the residents?
- 4How does the level of care and staff responsiveness change during the night shifts or over the weekends to ensure residents' needs are met consistently?
- 5In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating with doctors?
- 6What kind of daily activities or social engagement programs are available to help residents stay active and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“My Father, who is over 80 years of age entered the Austin Retirement Center unable to walk. My Father walked out 2 months later.”
“PT and OT are absolutely FABULOUS!!!”
“Magnolia was amazing and genuinely compassionate for my family and my situation. My grandmother was very nervous and hesitant about bringing her son anywhere but Magnolia did a wonderful job of reassuring her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of deficiencies with 96 violations across 23 surveys, over half triggered by family complaints. The most recurring problems involve inadequate treatment and care, poor communication about resident conditions, and infection control failures. While all deficiencies show correction dates, the persistent issues across multiple surveys - particularly in basic care quality, family notification requirements, and medication management - suggest ongoing systemic problems that families have repeatedly reported to authorities.
Mar 13, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Feb 6, 2026Complaint9
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Dec 10, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 30, 2025Routine20
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Sep 30, 2025Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Sep 21, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Payment Denial
Dec 10, 2025
5-day denial
Fine
Dec 10, 2025
$25,500
Payment Denial
Aug 15, 2025
12-day denial
Fine
Aug 15, 2025
$114,936
Payment Denial
Feb 25, 2025
46-day denial
Fine
Feb 25, 2025
$102,553
Payment Denial
Nov 8, 2024
37-day denial
Fine
Aug 13, 2024
$23,366
Fine
Oct 24, 2023
$36,886
Fine
Jun 29, 2023
$12,800
Ownership & Operations
Who Operates This Facility
Chambers County Public Hospital District no 1
for profit
APOLLO HEALTHCARE CONSULTING & MANAGEMENT LLC
MICHAEL HEATH
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit austinrnc.com
Medicare data downloads
Original nursing home datasets
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