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Nursing HomeMedicaid Investigative

Park Terrace Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2735 Darlington Rd, Old Orchard · Toledo, OH 4360699 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 162 Google reviews

5
4
3
2
1
Park Terrace Rehabilitation Center Nursing Home in Toledo, OH — Street View
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9/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (35 vs median 8.0)
  • High staff turnover (65%)
  • High RN turnover (67%)

Bottom 25% in OH · Below recommended RN staffing · Above average staffing · $121,683 in fines · Special Focus Facility (CMS)

Source: Medicare data

What this means for your family

While the facility has a strong respiratory and ventilator care unit, families should be cautious due to recurring reports of neglect and slow response times. We recommend conducting an unannounced visit during a weekend or evening shift to observe staffing levels and cleanliness firsthand before committing.

Google Reviews

Google Reviews

162 reviews on Google
Park Terrace Rehabilitation Center presents a highly polarized environment where experiences vary drastically based on the specific unit and staff shift. While recent reviews highlight improvements in housekeeping, respiratory care, and leadership under new management, many families report severe, recurring issues with neglect, understaffing, and poor communication. Potential families should be aware that while some praise the facility's clinical expertise, others describe the environment as dirty and unresponsive to basic patient needs.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean4.0Activities6.0Meds3.0MemoryN/AComms3.0ValueN/A

Strengths

  • Specialized respiratory and ventilator care
  • Onsite dialysis services
  • Responsive leadership team (post-2024)
  • Cleanliness improvements in specific units

Concerns

  • Chronic understaffing and slow response times (mentioned by 9 reviewers)
  • Poor food quality and unappetizing meals (mentioned by 5 reviewers)
  • Theft or loss of personal belongings and clothing (mentioned by 3 reviewers)
  • Facility cleanliness and hygiene issues (mentioned by 6 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'17(1)'19(3)'21(21)'23(9)'25(60)'26(39)

Distribution · 179 analyzed

5
129
4
11
3
2
2
9
1
28

How They Respond to Reviews

40%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the facility's specialized focus on respiratory and ventilator care, what specific protocols are in place to ensure consistent monitoring and rapid response for these residents?
  • 2I noticed the facility has been proactive in responding to online feedback; how has that leadership approach translated into improvements regarding daily communication with families?
  • 3With the current staffing levels, what is the average response time for a resident who presses their call light during the evening or overnight shifts?
  • 4Can you walk me through the current system for tracking and safeguarding personal items and clothing to prevent loss or misplacement?
  • 5I understand there have been recent efforts to improve facility cleanliness; could you show me the housekeeping schedule and how you maintain hygiene standards in the common areas?
  • 6Regarding the dining experience, what steps are being taken to improve the quality and variety of meals to ensure they are both nutritious and appetizing for residents?

Personalized based on this facility's data


Key Review Excerpts

Since new leadership took over in May, Park Terrace has become cleaner, better organized, and more focused on quality care than ever before.

Family member · 2025★★★★★

My family member lived here while on the vent. CNAs were to be desired . But RNs and RTs were absolutely amazing.

Long-term resident's family · 2023☆☆☆☆

The room was anything but clean. The walls and floors were filthy and sticky. Remote control was covered in grime, air conditioning did NOT work, Ventilator my family member needs 24/7 was NOT working upon arrival

Family member · 2025☆☆☆☆
Source: 162 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.69hrs
92%
Registered nurses for medical care
Total Nursing
4.05hrs
99%
All nurses + aides combined
Staff Turnover
69%
Lower is better (< 30% = good)
RN Turnover
72%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
3/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility37.6%
Worse than Avg
Here
37.6%
US
19.5%
OH
25.4%
Lucas
23.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility10.6%
Better than Avg
Here
10.6%
US
12.1%
OH
28.2%
Lucas
23.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.8%
Better than Avg
Here
5.8%
US
15.3%
OH
6.9%
Lucas
7.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.6%
Mixed vs Avgs
Here
6.6%
US
14.4%
OH
5.8%
Lucas
5.3%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility12.5%
Worse than Avg
Here
12.5%
US
5.3%
OH
6.3%
Lucas
6.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.4%
Better than Avg
Here
98.4%
US
93.4%
OH
92.6%
Lucas
92.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility45.2%
Worse than Avg
Here
45.2%
US
79.7%
OH
75.6%
Lucas
67.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.8%
Better than Avg
Here
93.8%
US
81.8%
OH
78.4%
Lucas
72.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility6.5%
Worse than Avg
Here
6.5%
US
1.6%
OH
1.2%
Lucas
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

19deficiencies
7penalties
Well above state avg (10.1)
71 complaint-triggered
$121,683 in fines

Park Terrace has a concerning pattern with 145 deficiencies across 17 surveys, with half triggered by family complaints. Persistent problems appear in medication management, nursing staffing, and safety/accident prevention, with medication errors recurring in multiple recent complaints. While the facility reports correcting violations, the frequent complaints and repeated issues in critical care areas suggest ongoing quality concerns that families should carefully consider before placement.

Mar 11, 2026Complaint
6
0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0600Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Feb 10, 2026Complaint
1
0609Potential for harm · PatternResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

May 21, 2025Complaint
4
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Apr 30, 2025Complaint
4
0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 11, 2025Complaint
14
0760Immediate jeopardy · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0730Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0620Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0825Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Mar 20, 2025Complaint
12
0345Potential for harm · Widespread

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0943Potential for harm · WidespreadCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0635Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Mar 20, 2025

$17,616

Payment Denial

Mar 20, 2025

4-day denial

Fine

Jun 27, 2024

$36,030

Fine

Dec 28, 2023

$38,685

Payment Denial

Dec 28, 2023

24-day denial

Fine

Nov 3, 2023

$14,030

Fine

Aug 25, 2023

$15,593

Ownership & Operations

Who Operates This Facility

Owner / Operator

Park Terrace Rehabilitation Center

Organization Type

for profit

Ownership & Management

Owners

Ptrc Opco Holdco LLC

Owner · Organization

100%

Caba Holdings

Owner (parent company) · Organization

Harbor Holdings NY LLC

Owner (parent company) · Organization

Miller, Nachum

Owner (parent company)

Skolnick, David

Owner (parent company)

Skolnick, Ahuva

Owner (parent company)

Key personnel

Metropolitan Commercial Bank5% or Greater Mortgage InterestSkolnick, DavidManaging Control - Governing BodyPtrc Opco Holdco LLCManagerMiller, NachumManagerPanno, PhillippManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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