Park Senior Villas at Houghton - Villa Ee
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 62 Google reviews
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What this means for your family
This facility is highly recommended for its beautiful environment and a management team that is exceptionally communicative and hands-on. However, because of a specific, serious allegation regarding medication errors, families should proactively discuss medication administration protocols and nursing oversight during their tour.
Google Reviews
Google Reviews
62 reviews analyzed“Most families report exceptional experiences, specifically praising the management's responsiveness and the compassionate, attentive nature of the care staff. While the facility is widely lauded for its beautiful, clean, and home-like environment, one highly critical review alleges severe medical neglect and medication errors.”
Quality Themes
Strengths
- Compassionate and attentive care staff
- Exceptional management and leadership
- Clean, well-maintained, and beautiful villas
- Excellent communication with family members
- Welcoming and home-like atmosphere
Concerns
- Allegations of medical neglect and medication mismanagement
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about how communicative the management team is with families; how do you typically keep us updated on our loved one's day-to-day well-being?
- 2The villas look so beautiful and well-maintained; what kind of social activities or outings are planned to help residents enjoy the community spaces?
- 3Could you walk us through your specific protocols for medication administration and how you ensure everything is tracked accurately?
- 4In the event of a medical emergency during the night, what is the immediate process for contacting both medical professionals and our family?
- 5We are looking for a very home-like atmosphere; how does the staff work to make the transition into the villa feel personalized and welcoming for new residents?
- 6How does the care team handle changes in a resident's health needs to ensure their care plan is updated immediately?
Personalized based on this facility's data
Key Review Excerpts
“The staff is compassionate, patient, and truly goes above and beyond to make residents feel comfortable and cared for. The facility is always clean, well-maintained, and feels like home the moment you walk in.”
“I can call the Executive Director, Recreation Director, Nurse, or the Maintenance person anytime I have a wonderful question or need help. They are always responsive.”
“I am so impressed at the great work Janice has done to improve care here. I recently have cared for several hospice patients here and this has been the only place where the caregivers have taken the time to clean and dress my patients after they have passed.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Jun 3, 2025ComplaintCleanReport
No deficiencies were found during the on-site compliance inspection and investigation of complaints 00131247 and 00132360 conducted on June 3, 2025.
Oct 17, 2024ComplaintCleanReport
An on-site investigation of complaint AZ00217382 was conducted on October 17, 2024, and no deficiencies were cited.
Aug 6, 2024ComplaintCleanReport
An on-site investigation of complaint AZ00214168 was conducted on August 6, 2024, and no deficiencies were cited.
Feb 23, 2024ComplaintCleanReport
No deficiencies were found during the on-site compliance inspection and investigation of complaint AZ00199263 conducted on February 23, 2024. Based on this deficiency-free compliance inspection, the Department shall not conduct a compliance inspection for twenty-four months, according to A.R.S. \'a7 36-425(E). Subsection (E) does not prohibit the Department from enforcing licensing requirements as authorized by A.R.S. \'a7 36-424.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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