Park Senior Villas at Houghton - Villa Cc
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 62 Google reviews
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What this means for your family
This facility is highly regarded for its beautiful environment and a management team that excels at communicating with families. However, because of a specific, severe allegation regarding medication management, families should proactively ask about their protocols for medication administration and how they monitor for changes in resident health.
Google Reviews
Google Reviews
62 reviews on Google“Most families report exceptional experiences, specifically praising the management's responsiveness and the compassionate, attentive nature of the care staff. While the facility is widely lauded for its beautiful, clean, and home-like environment, one highly critical review alleges severe medical neglect and medication errors.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Exceptional management and leadership
- Clean, beautiful, and well-maintained villas
- Excellent communication with family members
- Welcoming and home-like atmosphere
Concerns
- Allegations of medical neglect and medication errors
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1The villas look so beautiful and well-maintained; how do you ensure the common areas stay feeling like a cozy, home-like environment for the residents?
- 2We've heard great things about how communicative the management team is; how do you typically keep families updated on their loved one's day-to-day well-being?
- 3Could you walk us through your specific protocols for medication administration and how you double-check for accuracy?
- 4In the event of a medical emergency or a sudden change in health during the night, what is the immediate process for care and notification?
- 5What kind of daily activities or social outings are available to help residents stay engaged with the community here?
- 6How does the care staff approach building personalized, compassionate relationships with each resident to ensure their individual needs are met?
Personalized based on this facility's data
Key Review Excerpts
“The staff is compassionate, patient, and truly goes above and beyond to make residents feel comfortable and cared for. The facility is always clean, well-maintained, and feels like home the moment you walk in.”
“I can call the Executive Director, Recreation Director, Nurse, or the Maintenance person anytime I have a question or need help. They are always responsive.”
“My grandfather was neglected here and resulted in his death. He declined tremendously in their care. The staff kept skipping his antibiotic which resulted in a worse uti”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Nov 6, 2025RoutineCleanReport
No deficiencies were found during the on-site compliance inspection conducted on November 6, 2025.
Oct 12, 2023ComplaintCleanReport
No deficiencies were found during the on-site compliance inspection and investigation of complaint AZ00199446 conducted on October 12, 2023. Based on this deficiency-free compliance inspection, the Department shall not conduct a compliance inspection for twenty-four months, according to A.R.S. \'a7 36-425(E). Subsection (E) does not prohibit the Department from enforcing licensing requirements as authorized by A.R.S. \'a7 36-424.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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