Palm Garden of Tampa
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 278 Google reviews

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What this means for your family
Palm Garden of Tampa is widely recognized for its beautiful, clean environment and an excellent physical therapy program that aids in recovery. However, because multiple families have reported serious lapses in hygiene and medication administration, we strongly advise that you visit frequently and maintain active communication with the nursing staff to ensure your loved one's specific care plan is being followed.
Google Reviews
Google Reviews
278 reviews on Google“Palm Garden of Tampa receives high praise for its clean, modern facility and a dedicated therapy team that many families credit for successful recoveries. However, a minority of reviewers report serious lapses in basic care, including medication management, hygiene, and responsiveness to patient needs. Families should conduct a thorough tour and monitor their loved one's daily care closely.”
Quality Themes
Tap a score for detailsStrengths
- Clean, modern, and well-maintained facility
- Effective and motivating physical therapy department
- Friendly and professional administrative and nursing staff
- Welcoming and comfortable environment for visitors
Concerns
- Inconsistent or poor hygiene and toileting assistance (mentioned by 4 reviewers)
- Medication management errors or delays (mentioned by 3 reviewers)
- Slow response times for call lights or assistance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 173 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to continuously improve the daily resident experience?
- 2Given that physical therapy is a standout strength here, how do you integrate those therapy goals into the resident's routine to ensure they stay active throughout the day?
- 3What is your current process for ensuring timely assistance with personal hygiene and toileting needs, especially during peak hours?
- 4With the recent focus on medication management, could you walk me through the safety protocols you have in place to prevent errors and ensure timely administration?
- 5How do you manage call light response times to ensure that residents feel heard and supported whenever they need assistance?
- 6Since the facility is quite modern and well-maintained, what kind of social activities or communal events are currently being prioritized to keep residents engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“The occupational therapists at Palm Gardens were particularly remarkable. They worked with my grandmother, developing personalized therapy sessions that focused on improving he”
“The medical team is top-notch, and I feel comfortable knowing my loved one is in such capable hands. The staff is incredibly attentive and professional.”
“Found dad peed in himself, medic es not given on time - i had to insist and ask multiple times as they were getting to give my 88-year old dad medicined at 10pm when he was to be sleeping.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Palm Garden of Tampa has recurring issues with medication management and resident rights across all three surveys, with families filing at least one complaint about treatment and care. The facility shows persistent problems with medication errors, drug labeling, and respecting residents' rights to self-determination and dignified treatment. While all deficiencies have reported correction dates, the pattern of repeated violations in these critical areas warrants careful consideration during your visit.
Mar 2, 2026Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Nov 16, 2023Routine8
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nov 16, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 23, 2021Routine11
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jan 16, 2020Routine9
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Give residents a notice of rights, rules, services and charges.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Palm Garden of Tampa
for profit
Chain Affiliation
Palm Garden Health and Rehabilitation
14 facilities nationwide
Chain avg rating: 3.0/5 · Rank 9 of 14
Ownership & Management
Owners
Palm Garden Healthcare Holdings, LLC
Owner · Organization
James O. Mccarver Qtip Business Marital Trust U/a Dated June 22, 2001,
Owner (parent company) · Organization
James O. Mccarver Residuary Trust Share U/a Dated 06/22/2001
Owner (parent company) · Organization
Patsy E. Mccarver Trust U/a Dated June 22, 2001 as Amended, Patsy E
Owner (parent company) · Organization
Mccarver, Patsy
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
278 reviews from families & visitors
Official Website
Visit palmgardenoftampa.com
Medicare data downloads
Original nursing home datasets
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