Fairway Oaks Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 323 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (15 vs median 6.0)
- High RN turnover (74%)
Bottom 25% in FL · Below recommended RN staffing · Worst in ASTON HEALTH chain · No penalties on record
What this means for your family
Fairway Oaks Center has a dedicated administrative and social services team that many families find helpful, but the facility suffers from persistent, severe hygiene and staffing issues. If you consider this facility, you must visit unannounced and specifically inspect the resident rooms and hallways for odors, and verify the current staffing ratios for the specific wing your loved one would occupy.
Google Reviews
Google Reviews
323 reviews on Google“Fairway Oaks Center receives highly polarized reviews, with many families praising the facility's cleanliness, friendly reception staff, and effective physical therapy programs. However, a significant number of reviewers report serious concerns regarding chronic odors, inconsistent nursing care, and poor hygiene, with several families citing rapid health declines or neglect during their loved ones' stays.”
Quality Themes
Tap a score for detailsStrengths
- Warm, professional reception and admissions staff
- Effective physical therapy and rehabilitation services
- Clean, well-maintained common areas and courtyards
- Attentive social services team
Concerns
- Persistent, overwhelming foul odors (urine/feces) throughout the facility (mentioned by 11 reviewers)
- Inconsistent nursing care and slow response times to call lights (mentioned by 7 reviewers)
- Poor hygiene and sanitation (soiled bedding, trash in rooms) (mentioned by 6 reviewers)
- Understaffing, particularly on weekends and night shifts (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 209 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that the facility is very active in responding to online feedback; how do you use that family input to improve the day-to-day experience for residents?
- 2Given the importance of a comfortable environment, what is your current protocol for maintaining room hygiene and addressing sanitation concerns promptly?
- 3With the facility's focus on rehabilitation, how do you ensure that nursing staff remain attentive and responsive to call lights, especially during evening and weekend shifts?
- 4I’ve read positive things about your common areas and courtyards; how do you incorporate these spaces into the daily social activities for residents?
- 5What specific steps are you taking to address the feedback regarding facility-wide odors to ensure a fresh and welcoming environment for residents?
- 6Since medication management is a critical part of care, could you walk me through your process for ensuring accuracy and consistency for residents?
Personalized based on this facility's data
Key Review Excerpts
“The nurses and caregivers are attentive, patient, and kind, always taking the time to listen and respond to individual needs. The facility is comfortable, and well-maintained, with a positive and peaceful atmosphere.”
“The place smells so bad even through a mask. The floors are caked with dirt and grime. They will lose residents personal items and promise reimbursement yet fail to communicate regarding payment.”
“Misha is not only professional and highly responsive, but also incredibly compassionate and encouraging to both residents and their fam”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Fairway Oaks Center has concerning patterns including families filing complaints that triggered deficiencies related to abuse/neglect reporting and daily care assistance. The facility repeatedly struggles with daily care assistance, medication management, and care planning across multiple surveys from 2021-2025. While all deficiencies show correction dates, the recurring nature of core care issues and recent complaint-triggered violations warrant careful consideration during your visit.
Feb 21, 2026Complaint4
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Nov 20, 2025Complaint3
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 11, 2024Routine12
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 11, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 1, 2022Routine9
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Apr 15, 2021Routine5
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Ownership & Operations
Who Operates This Facility
Fairway Oaks Center
for profit
Chain Affiliation
Aston Health
38 facilities nationwide
Chain avg rating: 2.5/5 · Rank 24 of 30 (Worst)
Ownership & Management
Owners
Fairway Oaks Holdco LLC
Owner · Organization
Lce Partners LLC
Owner (parent company) · Organization
Friedman, Leopold
Owner (parent company)
Gutman, Samuel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
323 reviews from families & visitors
Official Website
Visit fairwayoakscenter.com
Medicare data downloads
Original nursing home datasets
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