Strong Medicare quality ratings; public reviewers often praise exceptional rehabilitation therapy team. Still worth an in-person visit.
based on 33 Google reviews

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Overlook Masonic Health Center has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: exceptional rehabilitation therapy team and well-maintained, clean facility. Review the component ratings and current source records before deciding.
The Overlook Masonic Health Center is a large, multi-level campus that receives high praise for its rehabilitation services, fitness amenities, and independent living environment. While many families and residents report exceptional care and compassionate staff, there are serious concerns regarding end-of-life care and environmental comfort, such as lack of air conditioning during recovery stays.
Quality Themes
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Distribution · 63 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“My mom was discharged today,this was here second time here at Overlook for rehabilitation and what they accomplished with my mom.... she is walking and its a miracle!!!”
“The medical care and PT rehabilitation he received was outstanding. Upon discharge he had the Overlook team come to his home for further services.”
“The staff was wonderful, and the care he received was the best ever!! The rooms are private and were cleaned everyday.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has recurring safety and operational issues, with 22 deficiencies across four surveys and one family complaint regarding abuse prevention policies. The most frequent problems involve medication management, fire safety systems, and food handling standards. While all deficiencies were reportedly corrected, several issues have reappeared in multiple inspections, including food safety violations and generator problems, suggesting ongoing operational challenges that families should consider when evaluating this facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Overlook Masonic Health Center
nonprofit
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
33 reviews from families & visitors
Official Website
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Original nursing home datasets
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