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Nursing HomeMedicaid

Meadows of Central Massachusetts (the)

Strong Medicare quality ratings; families often praise successful rehabilitation outcomes. Still worth an in-person visit.

111 Huntoon Memorial Highway, Rochdale · Rochdale, MA 01542135 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 40 Google reviews

5
4
3
2
1
Meadows of Central Massachusetts (the) Nursing Home in Rochdale, MA — Street View
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What this means for your family

While some families report successful rehabilitation outcomes, the facility faces consistent, serious allegations regarding understaffing and neglect. If you consider this facility, we strongly recommend visiting during off-hours to observe staffing levels and asking for a detailed plan on how they handle communication and medical emergencies.

Google Reviews

Google Reviews

40 reviews on Google
Reviews for The Meadows of Central Massachusetts are extremely polarized, with many families reporting severe neglect, understaffing, and poor communication, while others praise the facility for successful rehabilitation and friendly staff. Critical concerns frequently cite slow response times to call lights, inconsistent medical care, and management's failure to address family complaints. Prospective families should be aware of the stark contrast between the positive experiences of some rehab patients and the distressing reports of long-term care neglect.

Quality Themes

Tap a score for details
Food7.0Staff3.0Clean6.0Activities8.0Meds2.0MemoryN/AComms2.0Value1.0

Strengths

  • Successful rehabilitation outcomes
  • Friendly and attentive daytime staff
  • Clean and homey environment
  • Engaging activities department

Concerns

  • Chronic understaffing leading to neglect (mentioned by 7 reviewers)
  • Slow or non-existent response to call lights (mentioned by 4 reviewers)
  • Poor communication and difficulty reaching staff by phone (mentioned by 4 reviewers)
  • Inconsistent or poor medical/nursing care (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'20(4)'22(2)'24(1)'26(5)

Distribution · 43 analyzed

5
24
4
3
3
0
2
1
1
15
14 reviews posted between Mar 17, 2025Mar 22, 2025 · 13 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about your activities department; could you tell us more about the types of engaging programs available for residents?
  • 2Since we want to ensure our loved one is always heard, what is the specific protocol for responding to call lights during the night shift?
  • 3How does the nursing team manage medication schedules to ensure everything is administered accurately and on time?
  • 4What steps is the facility taking to improve communication between the clinical staff and family members, especially when we can't reach someone by phone?
  • 5In the event of a sudden medical change or emergency, how does the nursing staff coordinate care with physicians after hours?
  • 6We've noticed some mentions of the facility feeling very clean and homey; how does the team maintain that environment for the residents?

Personalized based on this facility's data


Key Review Excerpts

The biggest problems here come from the people who should be helping you the most, ie....nurses, D.O.N Mabel, social worker Rene, the CEO Nate, and most of management staff. The care suffers to all patients due to understaffing.

Long-term resident · 2017☆☆☆☆

Phone system needs an overhaul, though. Is difficult getting someone to answer the phone after 5 and without being disconnected multiple times.

Long-term resident's family · 2025★★★★

The physical therapy and medical care she received at The Meadows gave her the ability to successfully adapt to her condition.

Rehab patient's family · 2013★★★★★
Source: 40 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.60hrs
80%
Registered nurses for medical care
Total Nursing
4.31hrs
OK
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

7

measures

Worse Than Avg

8

measures

Mixed Results

1

measures

Similar to Avg

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility42.8%
Worse than Avg
Here
42.8%
US
19.5%
MA
19.4%
Worcester
20.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.2%
Better than Avg
Here
7.2%
US
19.4%
MA
21.4%
Worcester
22.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.1%
Better than Avg
Here
3.1%
US
12.1%
MA
13.7%
Worcester
13.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility87.0%
Worse than Avg
Here
87.0%
US
95.5%
MA
94.8%
Worcester
96.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MA
92.4%
Worcester
93.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility16.9%
Mixed vs Avgs
Here
16.9%
US
15.5%
MA
21.3%
Worcester
21.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility84.8%
Better than Avg
Here
84.8%
US
81.8%
MA
77.6%
Worcester
80.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility75.8%
Worse than Avg
Here
75.8%
US
79.8%
MA
77.7%
Worcester
81.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.0%
Worse than Avg
Here
4.0%
US
1.6%
MA
1.3%
Worcester
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
14penalties
Well below state avg (8.9)
$166,780 in fines

The Meadows has 64 deficiencies across three routine inspections, with recurring issues in medication management, care planning, and infection control. Problems with pressure ulcer care, incontinence management, and medication errors have persisted across multiple surveys from 2022-2024, suggesting ongoing challenges with basic nursing care quality. All deficiencies show correction dates, but the pattern of repeat violations in core care areas warrants careful consideration during any visit.

Feb 2, 2026Routine
4
0024Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0025Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Create arrangements with other facilities to receive patients.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Oct 11, 2024Routine
18
0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0006Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0013Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

0024Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0026Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Jul 19, 2023Routine
20
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0909Potential for harm · PatternCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0041Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0710Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Federal Penalties

Fine

Feb 20, 2024

$4,938

Fine

Feb 12, 2024

$4,938

Fine

Jan 22, 2024

$14,814

Fine

Jan 8, 2024

$4,938

Fine

Jan 2, 2024

$4,587

Fine

Dec 11, 2023

$13,762

Fine

Nov 6, 2023

$4,587

Fine

Oct 30, 2023

$4,587

Fine

Oct 23, 2023

$4,587

Fine

Oct 17, 2023

$4,587

Fine

Oct 10, 2023

$4,587

Fine

Oct 2, 2023

$4,235

Fine

Sep 11, 2023

$10,586

Fine

Jul 19, 2023

$81,047

Ownership & Operations

Who Operates This Facility

Owner / Operator

Meadows of Central Massachusetts (the)

Organization Type

for profit

Chain Affiliation

Chain Name

Vibra Healthcare

Chain Size

3 facilities nationwide

Chain avg rating: 3.3/5 · Rank 3 of 3 (Worst)

Ownership & Management

Owners

Vibra Healthcare II, LLC

Owner (parent company) · Organization

Hollinger, Brad

Owner (parent company)

Key personnel

Credit Suisse Ag5% or Greater Security InterestMpt of Rochdale - Vibra, LLC5% or Greater Security InterestDiop, BabacarW-2 Managing EmployeeHauck, DavidOfficer / DirectorHollinger, BradOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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