Brookside Rehabilitation and Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 23 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (11 vs median 7.0)
Below average in MA · Below recommended RN staffing · Above average staffing · No penalties on record
What this means for your family
While some families report excellent experiences with specific staff members and rehabilitation therapy, there is a recurring pattern of complaints regarding facility maintenance, cleanliness, and staffing levels. We strongly recommend visiting the facility in person to assess the environment yourself and asking management specifically about their current staffing ratios and turnover rates.
Google Reviews
Google Reviews
23 reviews on Google“Brookside Rehabilitation and Healthcare Center receives highly polarized reviews, with significant concerns regarding facility maintenance, staffing levels, and the overall atmosphere. While some families praise specific staff members for their compassion and effective rehabilitation therapy, many others describe the environment as dark, depressing, and poorly maintained, with reports of poor communication and neglect.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated individual staff members
- Effective rehabilitation therapy
- Cleanliness in specific instances
Concerns
- Understaffing and slow response times (mentioned by 4 reviewers)
- Facility is run-down, dark, and poorly maintained (mentioned by 5 reviewers)
- Unprofessional staff behavior and poor attitude (mentioned by 3 reviewers)
- Lack of patient engagement and activities (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that the facility has 11 recent state violations, what specific steps are you taking to improve your compliance and overall quality of care?
- 2I noticed some feedback regarding the physical environment; what is your current plan for facility maintenance and updates to ensure a bright, welcoming space for residents?
- 3With staffing levels being a common concern for families, could you explain how you ensure consistent, timely response times for residents who need assistance?
- 4Since activities and engagement are areas we are looking to improve, what does a typical social or recreational calendar look like for a resident here?
- 5How do you foster a culture of professional, compassionate communication among your staff to ensure residents feel heard and respected?
- 6What is your protocol for managing medical emergencies, and how do you keep families informed when a resident's health needs change?
Personalized based on this facility's data
Key Review Excerpts
“My father is currently a patient and the level of care and concern is outstanding. He likes it as well. I am so happy he has such caring and compassionate people helping him!”
“Despite the building being very old, it was very clean. It smelled clean and I witnessed cleaning being done often. The nurses and staff took very good care of my father.”
“Deppressing dark place the CNA's do not open blinds,rooms r dark smells like urine fecius patients don't get walked”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
10
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents who got a urinary tract infection
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for the flu
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a pattern of recurring deficiencies across all three surveys, with persistent issues in infection control, care planning, and building safety systems. The most concerning areas include repeated problems with resident assessments, infection prevention programs, medical record keeping, and fire safety equipment that appear in multiple surveys. While all deficiencies have correction dates, the recurrence of similar issues across 2022-2025 suggests ongoing challenges with maintaining compliance standards.
Apr 14, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jul 30, 2025Routine14
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
May 2, 2024Routine14
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nov 1, 2022Routine12
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Report COVID19 data to residents and families.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
Brookside Rehabilitation and Healthcare Center
for profit
Chain Affiliation
Ephram Lahasky
23 facilities nationwide
Chain avg rating: 1.9/5 · Rank 13 of 26
Ownership & Management
Owners
Bnb Health Care Funds LLC
Owner · Organization
Biderman, Michael
Owner
Biderman, Yehuda
Owner
Martin, Bradley
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit brooksiderehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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