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Nursing HomeMedicaid Top Rated

Orange Health Care Center

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

225 Boston Post Rd, Orange, CT 0647760 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 22 Google reviews

5
4
3
2
1
Orange Health Care Center Nursing Home in Orange, CT — Street View
Street View

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What this means for your family

This facility is highly regarded for its compassionate nursing staff and effective rehabilitation programs, making it a strong candidate for recovery. However, given the reports of inconsistent medication management and meal quality, we recommend that families actively monitor their loved one's daily care plan and maintain regular communication with the nursing supervisors to ensure needs are met.

Google Reviews

Google Reviews

22 reviews on Google
Orange Health Care Center receives high praise for its compassionate nursing staff and effective rehabilitation services, with many families noting that their loved ones felt safe and well-cared for. However, there are isolated but serious reports regarding facility hygiene, medication management, and staff communication that contrast sharply with the overwhelmingly positive feedback.

Quality Themes

Tap a score for details
Food3.0Staff9.0Clean7.0Activities8.0Meds3.0Memory9.0Comms8.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • High-quality physical and occupational therapy
  • Clean and welcoming environment
  • Strong communication with family members

Concerns

  • Inconsistent medication management and timing (mentioned by 2 reviewers)
  • Poor food quality and irregular meal service (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'20(1)'22(1)'24(2)'26(3)

Distribution · 24 analyzed

5
18
4
1
3
0
2
0
1
5

How They Respond to Reviews

5%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Could you walk me through your current process for medication administration to ensure residents receive their doses on time and accurately?
  • 2I noticed that dining is a major part of the resident experience; what steps are you taking to improve the quality and consistency of meal service?
  • 3With a 5-star health inspection rating, what specific protocols do you have in place to maintain such a high standard of cleanliness and care?
  • 4How do you currently facilitate communication with families to keep us updated on our loved one's daily progress and well-being?
  • 5What does a typical daily activity schedule look like for residents to ensure they stay engaged and social throughout the week?
  • 6In the event of a medical emergency, what is your facility's immediate response protocol and how do you coordinate with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

The therapists are experienced and willing to tailor their treatments to not just her needs but also her interests (like playing the guitar) which is incredible

Rehab patient's family · 2026★★★★★

As soon as we visited Orange Health Care, I knew we had found the right place. It was clean, light and bright.

Memory care family member · 2026★★★★★

My grandmother was at Orange Healthcare for 8 years. I was so happy not with just the wonderful care she received, but that she was actually happy there!

Long-term resident's family · 2021★★★★★
Source: 22 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.67hrs
89%
Registered nurses for medical care
Total Nursing
3.57hrs
87%
All nurses + aides combined
Staff Turnover
24%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

3

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility7.2%
Better than Avg
Here
7.2%
US
12.1%
CT
19.7%
Naugatuck vly
26.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CT
88.0%
Naugatuck vly
86.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility8.4%
Better than Avg
Here
8.4%
US
19.5%
CT
17.4%
Naugatuck vly
20.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.8%
Worse than Avg
Here
28.8%
US
19.4%
CT
24.9%
Naugatuck vly
27.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.2%
Better than Avg
Here
9.2%
US
15.4%
CT
17.8%
Naugatuck vly
16.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.2%
Better than Avg
Here
10.2%
US
15.3%
CT
17.4%
Naugatuck vly
17.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
81.8%
CT
71.0%
Naugatuck vly
67.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility57.1%
Worse than Avg
Here
57.1%
US
79.7%
CT
69.7%
Naugatuck vly
67.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.2%
Worse than Avg
Here
2.2%
US
1.6%
CT
1.5%
Naugatuck vly
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Well below state avg (12.8)

Orange Health Care Center shows recurring issues across three surveys with 29 total deficiencies, all corrected by the facility. The most frequent problems involve care planning and assessment, fire safety systems, and medication management. Issues with developing timely care plans and fire safety equipment have persisted across multiple surveys, suggesting ongoing challenges in these areas that families should inquire about during visits.

Jul 21, 2025Routine
5
0712Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

May 25, 2023Routine
12
0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0810Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Apr 19, 2021Routine
12
0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Orange Health Care Center

Organization Type

for profit

Ownership & Management

Owners

Sugers, Linda

Owner

100%

Key personnel

Knutsen, PaulOfficer / DirectorAcampora, AndreeManagerKnutsen, PaulManagerAcampora, AndreeAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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