Ohman Family Living at Holly
Strong Medicare quality ratings; families often praise clean, well-maintained, and modern facility. Still worth an in-person visit.
based on 81 Google reviews
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What this means for your family
This facility is highly regarded for its rehab services and clean, modern environment, making it a strong candidate for short-term recovery. However, families considering long-term placement should be aware of reported communication gaps and inconsistent care quality; we strongly recommend establishing clear expectations for family updates and visiting frequently to monitor care levels.
Google Reviews
Google Reviews
81 reviews on Google“Ohman Family Living at Holly receives high praise for its clean, modern facility and a dedicated rehab team that many families credit with successful recoveries. However, experiences are polarized, with significant concerns raised regarding communication, inconsistent long-term care quality, and occasional administrative rudeness. While many families feel their loved ones are treated like family, others report feeling ignored or dissatisfied with the level of attention provided to long-term residents.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained, and modern facility
- Highly effective and compassionate rehab therapy team
- Warm and professional nursing staff
- Active and engaging environment
Concerns
- Poor communication with family members regarding resident status (mentioned by 4 reviewers)
- Inconsistent quality of care between rehab and long-term units (mentioned by 2 reviewers)
- Understaffing impacting service levels (mentioned by 2 reviewers)
- Rude or dismissive administrative/management staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 69 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how clean and modern the facility is; could you show us some of the common areas where residents gather?
- 2The rehab therapy team comes highly recommended, so how do you ensure a smooth transition and consistent level of care if a resident moves from rehab to long-term care?
- 3What is your preferred method for keeping family members updated on a resident's daily health and well-being to ensure we stay in the loop?
- 4What kind of daily activities or social engagements are available to help keep the residents active and involved in the community?
- 5In the event of a medical emergency during the night, what is the protocol for notifying the family and ensuring immediate care?
- 6How does the management team work to support the nursing staff to ensure consistent service levels for all residents throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“The rehab part is the best. I would recommend rehab there with all of the wonderful nurses and aids. It's a different (and horrible) world once you leave that section and go to the prison side - I mean long-term side.”
“She was in the memory care area and the ladies back there truly cared for her like she was family. We will forever hold a special place in our hearts for Angie, Amanda, Denise, Jen, Jo and the rest of the staff for the kindness and caring they showed my grandmother.”
“I never get updates about my mom, I was told my sister was listed first so they are only obligated to call her. I believe all family members on the POA should be updated about their parent’s progress.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
A recent complaint triggered an investigation revealing accident hazards and inadequate supervision, signaling ongoing safety concerns that families reported to authorities. This facility shows recurring problems with fire safety systems, building exits, and electrical systems across multiple surveys from 2019-2023, though the provider has corrected each cited deficiency. Past issues also included medication error rates and food safety violations, indicating challenges in core care areas that families should discuss during visits.
Mar 17, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 18, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Dec 11, 2025Routine5
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 21, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 16, 2023Routine5
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Feb 27, 2020Routine9
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Egress Deficiencies
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Ownership & Operations
Who Operates This Facility
Ohman Family Living at Holly
for profit
Ownership & Management
Owners
Henry Kay Enterprises, LLC
Owner · Organization
Ohman, George
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
81 reviews from families & visitors
Official Website
Visit ohmanfamilyliving.com
Medicare data downloads
Original nursing home datasets
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