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Nursing HomeMedicaid Top Rated

Ohio Living Sarah Moore

Strong Medicare quality ratings; families often praise exceptionally clean and well-maintained facility. Still worth an in-person visit.

26 North Union Street, Delaware, OH 4301547 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 144 Google reviews

5
4
3
2
1
Ohio Living Sarah Moore Nursing Home in Delaware, OH — Street View
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What this means for your family

Ohio Living Sarah Moore is highly regarded for its cleanliness, security, and professional staff, making it an excellent choice for rehab or long-term care. While the vast majority of feedback is glowing, we recommend that families maintain active communication with nursing staff to ensure consistent monitoring of their loved one's daily needs.

Google Reviews

Google Reviews

144 reviews on Google
Ohio Living Sarah Moore is consistently praised for its clean, modern, and secure environment that feels more like a home or hotel than a traditional nursing facility. Families frequently highlight the compassionate, professional staff and effective rehabilitation services, though one reviewer noted a specific concern regarding responsiveness to a resident's distress.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean10.0Activities8.0Meds8.0MemoryN/AComms8.0ValueN/A

Strengths

  • Exceptionally clean and well-maintained facility
  • Warm, attentive, and professional nursing staff
  • Robust security and visitor check-in protocols
  • High-quality rehabilitation and therapy services

Concerns

  • Responsiveness to resident needs and distress (mentioned by 2 reviewers)
  • Limited parking availability (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(2)'21(2)'23(38)'25(58)'26(12)

Distribution · 149 analyzed

5
139
4
7
3
1
2
1
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's smaller size of 47 residents, how does the team ensure that each resident receives prompt attention when they are feeling distressed or need immediate assistance?
  • 2With the high praise for your rehabilitation services, could you walk us through how those therapy programs are integrated into a resident's daily routine?
  • 3I noticed the facility is very well-maintained, but I wanted to ask about the best times to visit to ensure we can easily find parking during peak hours?
  • 4Since your staffing rating is excellent, how do you foster that consistent, warm connection between the nursing staff and the residents throughout the day?
  • 5Regarding the recent health inspection reports, what specific steps has the leadership team taken to address the areas identified for improvement?
  • 6What kind of social activities or community events do you host to keep residents engaged and connected with one another on a daily basis?

Personalized based on this facility's data


Key Review Excerpts

This facility is clean and does not smell like a typical nursing home. The food was good. The OT, PT, speech therapists, nurses and aids were great.

Family member of rehab patient · 2020★★★★★

Starting with secure check in, badge tap access to doors and elevators, I felt reassured he was totally safe. Everyone I met was kind, helpful. It was quiet, cool, smelled clean but not that annoying disinfectant/bleach smell.

Family member of rehab patient · 2023★★★★★

The staff are ALWAYS professional and attentive. The facility is always clean. And the food is always delicious. Thanks for the GREAT care you give my dad.

Family member of resident · 2024★★★★★
Source: 144 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.89hrs
OK
Registered nurses for medical care
Total Nursing
4.54hrs
OK
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
22%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

14

measures

Worse Than Avg

1

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.6%
Better than Avg
Here
4.6%
US
12.1%
OH
28.2%
Delaware
17.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
15.4%
OH
9.4%
Delaware
16.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.0%
Better than Avg
Here
97.0%
US
93.4%
OH
92.6%
Delaware
86.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility15.3%
Better than Avg
Here
15.3%
US
19.5%
OH
25.4%
Delaware
22.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.1%
Better than Avg
Here
5.1%
US
14.4%
OH
5.8%
Delaware
10.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility14.3%
Better than Avg
Here
14.3%
US
19.4%
OH
21.6%
Delaware
23.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility94.7%
Better than Avg
Here
94.7%
US
79.7%
OH
75.6%
Delaware
74.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility67.6%
Worse than Avg
Here
67.6%
US
81.8%
OH
78.4%
Delaware
68.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OH
1.2%
Delaware
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Well below state avg (10.1)

Ohio Living Sarah Moore has 15 deficiencies across 3 surveys with no complaint-triggered issues, suggesting families haven't filed formal reports. The facility shows recurring problems with fire safety systems and food service, with nutrition and dietary issues appearing in the most recent 2024 survey. All deficiencies have been corrected by the facility, indicating responsiveness to regulatory oversight.

Apr 18, 2024Routine
5
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Jun 22, 2023Routine
9
0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0917Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.

May 27, 2021Routine
1
0371Potential for harm · PatternCorrected

Smoke Deficiencies

Have properly sized and located compartments to protect residents from smoke.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ohio Living Sarah Moore

Organization Type

nonprofit

Chain Affiliation

Chain Name

Ohio Living Communities

Chain Size

11 facilities nationwide

Chain avg rating: 4.6/5 · Rank 7 of 11 (Best)

Ownership & Management

Key personnel

Adam, SandraOfficer / DirectorBelfance, LeslieOfficer / DirectorIngwersen, MelissaOfficer / DirectorJoyce, JamesOfficer / DirectorWhite, TerryOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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