Capri Gardens
Strong Medicare quality ratings; families often praise modern, clean, and well-maintained facility. Still worth an in-person visit.
based on 48 Google reviews
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What this means for your family
While the facility is physically beautiful and offers excellent social activities, there is a recurring pattern of concern regarding clinical oversight and rehab effectiveness. When touring, we strongly recommend asking for specific examples of how they manage fall risks and dietary restrictions, as these have been cited as major failures by multiple families.
Google Reviews
Google Reviews
48 reviews on Google“Capri Gardens is a modern facility that receives high praise for its physical appearance, cleanliness, and the compassion of its nursing staff. However, families report significant inconsistencies in care quality, particularly regarding rehab effectiveness, medical oversight, and responsiveness to basic patient needs like fall prevention and dietary restrictions.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained facility
- Warm and compassionate nursing staff
- Engaging activities and social atmosphere
- Helpful admissions and administrative support
Concerns
- Inadequate rehab therapy and medical oversight (mentioned by 4 reviewers)
- Neglect of basic safety measures like bed rails (mentioned by 3 reviewers)
- Poor communication and responsiveness from staff (mentioned by 3 reviewers)
- Poor food quality and failure to follow dietary restrictions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 53 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1It is wonderful to see how clean and modern the facility looks; how do you ensure this level of maintenance is consistent across all resident rooms?
- 2We noticed some great feedback about the warm and compassionate nursing staff; how do you foster that culture during shift changes?
- 3Could you tell us more about the daily activity calendar and how you ensure residents stay socially engaged?
- 4How do you manage specific dietary restrictions and ensure that meal quality remains high for every resident?
- 5What specific protocols are in place for medication management and monitoring medical oversight during the night?
- 6How do you handle communication with families to ensure we are always kept in the loop regarding any changes in our loved one's care?
Personalized based on this facility's data
Key Review Excerpts
“My mom was here for end of life care and the care and dedication she received was amazing. Abby the admissions girl made the admission stress free, the social worker Tammy always checked in with us, the BOM Mandy did a an amazing job helping us understand insurances.”
“My father had to ask for bed rails to be put on his bed. Only give 30 minutes of rehab 5 days a week and they only have a few pieces of equipment for the patients to use for rehab. My father complained that the food was worse than road kill.”
“They admitted my mom knowing she had Alzheimer’s disease but the staff had no idea how to care for her. Their lack of knowledge was dangerous.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
One family filed a complaint that led to a deficiency for treatment and care in late 2024. The facility's main recurring issues involve medication management, electrical safety systems, and resident activities. While all deficiencies have been corrected according to the provider, the pattern shows ongoing challenges with medication safety across multiple surveys, suggesting families should inquire about current pharmacy practices and safety protocols.
Mar 13, 2025Routine3
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nov 19, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 28, 2022Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Federal Penalties
Fine
Nov 19, 2024
$12,340
Ownership & Operations
Who Operates This Facility
Capri Gardens
for profit
Chain Affiliation
Foundations Health Solutions
63 facilities nationwide
Chain avg rating: 4.0/5 · Rank 6 of 60 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
48 reviews from families & visitors
Official Website
Visit capri-gardens.net
Medicare data downloads
Original nursing home datasets
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