Nursing HomeMedicaid Medicare 5-star

Capri Gardens

Strong Medicare quality ratings; public reviewers often praise modern, clean, and well-maintained facility. Still worth an in-person visit.

6975 Graphics Way, Lewis Center, OH 43035|82 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.2/5

based on 49 Google reviews

(740) 657-2200 Directions Website

Street View

Email Capri Gardens to yourself

Get a one-time email with a link to this profile so it is easy to find and share later.

This sends one email and does not add you to a mailing list.

1flag

Review before deciding

Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

1 Medicare penalty on record

Source: Medicare data

What this means for your family

Capri Gardens has a strong overall Medicare rating. Public reviewers frequently mention: modern, clean, and well-maintained facility and warm and compassionate nursing staff. Review the component ratings and current source records before deciding.

Google Reviews

54 public Google reviews available

Capri Gardens is a modern facility that receives high praise for its physical appearance, cleanliness, and the compassion of its nursing staff. However, families report significant inconsistencies in care quality, particularly regarding rehab effectiveness, medical oversight, and responsiveness to basic patient needs like fall prevention and dietary restrictions.

Quality Themes

Tap a score for details

Strengths

Modern, clean, and well-maintained facility
Warm and compassionate nursing staff
Engaging activities and social atmosphere
Helpful admissions and administrative support

Concerns

Inadequate rehab therapy and medical oversight (mentioned by 4 reviewers)
Neglect of basic safety measures like bed rails (mentioned by 3 reviewers)
Poor communication and responsiveness from staff (mentioned by 3 reviewers)
Poor food quality and failure to follow dietary restrictions (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 54 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1It is wonderful to see how clean and modern the facility looks; how do you ensure this level of maintenance is consistent across all resident rooms?
2We noticed some great feedback about the warm and compassionate nursing staff; how do you foster that culture during shift changes?
3Could you tell us more about the daily activity calendar and how you ensure residents stay socially engaged?
4How do you manage specific dietary restrictions and ensure that meal quality remains high for every resident?
5What specific protocols are in place for medication management and monitoring medical oversight during the night?
6How do you handle communication with families to ensure we are always kept in the loop regarding any changes in our loved one's care?

Personalized based on this facility's data

Key Review Excerpts

“My mom was here for end of life care and the care and dedication she received was amazing. Abby the admissions girl made the admission stress free, the social worker Tammy always checked in with us, the BOM Mandy did a an amazing job helping us understand insurances.”

Memory care family member · 2024★★★★★

“My father had to ask for bed rails to be put on his bed. Only give 30 minutes of rehab 5 days a week and they only have a few pieces of equipment for the patients to use for rehab. My father complained that the food was worse than road kill.”

Rehab patient's family · 2024★☆☆☆☆

Source: 54 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.71hrs

95%

Registered nurses for medical care

Total Nursing

3.58hrs

87%

All nurses + aides combined

Staff Turnover

36%

Lower is better (< 30% = good)

RN Turnover

50%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility47.0%

Worse than Avg

Here

47.0%

12.8%

30.1%

Delaware

22.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility6.7%

Better than Avg

Here

6.7%

19.0%

21.4%

Delaware

23.5%

Residents needing more daily help over time

↓ Lower is better

This Facility1.0%

Better than Avg

Here

1.0%

13.9%

5.3%

Delaware

4.6%

Residents whose walking got worse

↓ Lower is better

This Facility1.3%

Better than Avg

Here

1.3%

14.1%

6.1%

Delaware

5.8%

Residents on antipsychotic medication

↓ Lower is better

This Facility4.0%

Better than Avg

Here

4.0%

15.4%

8.8%

Delaware

7.5%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility27.0%

Worse than Avg

Here

27.0%

19.5%

25.5%

Delaware

25.9%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility92.3%

Better than Avg

Here

92.3%

82.0%

78.5%

Delaware

90.8%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility80.7%

Mixed vs Avgs

Here

80.7%

79.8%

75.6%

Delaware

92.0%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.8%

Better than Avg

Here

0.8%

1.6%

1.2%

Delaware

0.7%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

19findings in history

1penalty

Latest survey: 5 · well below OH avg (10.1)

1 complaint-triggered findings

$12,340 in fines

One family filed a complaint that led to a deficiency for treatment and care in late 2024. The facility's main recurring issues involve medication management, electrical safety systems, and resident activities. While all deficiencies have been corrected according to the provider, the pattern shows ongoing challenges with medication safety across multiple surveys, suggesting families should inquire about current pharmacy practices and safety protocols.

May 28, 2026Routine8 findings

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0711Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Mar 13, 2025Routine3 findings

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Nov 19, 2024Complaint1 finding

0684Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jul 28, 2022Routine7 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0753Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

Federal Penalties

Fine

Nov 19, 2024

$12,340

Ownership & Operations

Who Operates This Facility

Owner / Operator

Capri Gardens

Organization Type

for profit

Chain Affiliation

Chain Name

Foundations Health Solutions

Chain Size

63 facilities nationwide

Chain avg rating: 4.0/5 · Rank 1 of 60 (Highest rating)

Ownership & Management

Key personnel

Colleran, BrianOfficer / DirectorColleran, BrianOfficer / DirectorKrystowski, JohnOfficer / DirectorFoundations Health Solutions, LLCManagerColleran, BrianManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(740) 657-2200

capri-gardens.net

6975 Graphics Way

Lewis Center, OH 43035

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

49 reviews from families & visitors

Official Website

Visit capri-gardens.net

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.