Nursing Home · Delaware, OH
478 S Sandusky St, Delaware, OH 43015
Medicare overall rating
5 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 50 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Country Club Center V, INC has a strong overall Medicare rating. Medicare reports an average of 0.93 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 4.0 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
Country Club Center V, Inc. presents a stark contrast in experiences, with some families praising the therapy staff and facility aesthetics, while others report severe neglect and safety failures. Multiple reviewers have documented incidents of patients falling, inadequate supervision, and a lack of basic assistance with daily needs like feeding and hygiene. Prospective families should be aware of significant concerns regarding staffing levels and the facility's admission policies.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviews are polarized, with some praising specific nurses while others report severe neglect and lack of responsiveness.
Reviewers reported a lack of apologies or explanations from management following serious patient injuries.
While some reviewers mention the facility is well-maintained, others report needing to change sheets and trash themselves due to neglect.
One reviewer praised the food, while another noted that patients were not receiving assistance with their food trays.
A family member of a dementia patient reported severe understaffing and multiple falls resulting in brain bleeds.
Multiple reviewers feel the facility prioritizes Medicaid payments over patient needs and quality of care.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
Key Review Excerpts
“My father was there a week and fell twice. We still don't know how long he laid on the floor bleeding. He had a head injury and they didn't bother doing X-rays at all.”
“This place was so understaffed, it took them an hour to get thickened water for my Mom and forget about getting her changed. The worst of it was my Mom fell off the bed twice and hit her head and had brain bleeding.”
“The therapy staff is friendly, engaging, and makes getting back to normal as easy of a process as it can be.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has concerning patterns with families filing nine complaint reports triggering inspections, highlighting issues with resident rights, medication management, and infection control that persist across multiple years. The most recurring problems involve resident rights violations, medication errors, and food service issues, with recent 2025 complaints about failure to protect residents from abuse and inadequate notification of families about incidents. While the facility corrects most deficiencies when cited, the repeated complaint-driven investigations suggest ongoing care quality concerns families should carefully evaluate.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Country Club Center V, INC
for profit
Country Club Rehabilitation Campus
7 facilities nationwide
Chain avg rating: 3.1/5 · Rank 1 of 7 (Highest rating)
Owners
Holland Group II, Ltd
Owner · Organization
Harris, Janet
Owner
Gresock, Joshua
Owner (parent company)
Holland, Benjamin
Owner (parent company)
Holland, Nicholas
Owner (parent company)
Holland, Noah
Owner (parent company)
Holland-Gresock, Adam
Owner (parent company)
Holland-Gresock, Patricia
Owner (parent company)
Muirden-Holland, John
Owner (parent company)
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit countryclubretirementcampus.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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