Delaware Court Health Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 19 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (19 vs median 8.0)
Bottom 25% in OH · Below recommended RN staffing · Above average staffing · No penalties on record
What this means for your family
While the facility is frequently praised for its rehabilitation therapy and clean environment, the recurring reports of medical neglect and communication failures are deeply concerning. We strongly recommend that families considering this facility conduct a thorough tour, ask specific questions about their protocols for escalating medical concerns, and maintain frequent, unannounced visits to monitor their loved one's care.
Google Reviews
Google Reviews
19 reviews on Google“Delaware Court Health Care Center receives highly polarized feedback, with some families praising the rehabilitation therapy and friendly staff, while others report severe incidents of medical neglect and administrative issues. While several reviewers highlight positive experiences with short-term rehab, multiple long-term care families have documented serious concerns regarding patient health outcomes and communication failures. Prospective families should be aware of these significant inconsistencies in care quality.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy services
- Friendly and professional nursing staff
- Clean and well-maintained facility
- Welcoming environment for short-term stays
Concerns
- Serious medical neglect leading to severe health decline or injury (mentioned by 3 reviewers)
- Poor communication and lack of family notification during critical events (mentioned by 2 reviewers)
- Inconsistent quality of care among staff members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the recent focus on improving clinical outcomes, what specific protocols have you implemented to ensure consistent medical monitoring and timely updates to families during health changes?
- 2I noticed your team is very active in responding to feedback online; how do you use that family input to improve the daily care and medication management processes?
- 3With your strong reputation for rehabilitation therapy, how do you bridge the gap between those intensive therapy sessions and the daily support provided by nursing staff to ensure a steady recovery?
- 4Could you walk me through your communication process when a resident experiences a sudden health event, and how you ensure family members are notified immediately?
- 5What steps are you taking to address the recent state inspection findings to ensure the facility maintains a high standard of safety and quality for all 75 residents?
- 6Since dining and nutrition are areas you are currently working to enhance, could you tell me how you incorporate resident preferences into your meal planning and service?
Personalized based on this facility's data
Key Review Excerpts
“The Delaware Court Nursing home was more concerned about getting Money out of the Family, even though Social Security was paying all my fathers bill's, I was Hounded nonstop for payments that had already been paid.”
“Due to the neglect and negligence of nursing at this business, my grandmother a +5 or more year resident lost her leg to amputation due to a deep bone infection in here foot that was neglected several months after she broke her right foot.”
“The therapy I received there was excellent and very helpful for when I went home. I do recommend this facility to anyone who needs care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant concerns with 40 deficiencies across 6 surveys, including three complaint-triggered incidents where families reported problems with pressure ulcer care, vision/hearing services, and facility safety. The most recurring issues involve resident rights violations, fire safety problems, and care planning deficiencies. While all deficiencies show correction dates, the pattern of repeated violations in resident rights and safety areas suggests ongoing operational challenges that families should carefully consider.
Feb 9, 2026Complaint5
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nov 18, 2024Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jan 4, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Oct 19, 2023Routine24
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure equipment listed for use in oxygen-enriched atmospheres are correctly labeled.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Aug 5, 2021Routine11
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 28, 2019Routine2
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Administration Deficiencies
Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
Ownership & Operations
Who Operates This Facility
Delaware Court Health Care Center
for profit
Ownership & Management
Owners
Levering Management, INC.
Owner · Organization
Levering, Cynthia
Owner (parent company)
Levering, Kenneth
Owner (parent company)
Levering, Thomas
Owner (parent company)
Levering, W. Joan
Owner (parent company)
Levering, William
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit delawarecourt.com
Medicare data downloads
Original nursing home datasets
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