Oaks of West Kettering the
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 59 Google reviews
Watch Oaks of West Kettering the
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility has a strong rehab team and friendly frontline staff, the recurring reports of patient neglect and safety failures are critical red flags. If you consider this facility, you must verify the current staffing ratios and ask for a detailed plan on how they prevent falls and manage medication for high-acuity residents.
Google Reviews
Google Reviews
59 reviews on Google“The Oaks of West Kettering receives highly polarized feedback, with some families praising individual staff members for their kindness and rehab progress, while others report severe concerns regarding patient neglect and safety. Multiple reviewers have documented critical incidents involving falls, medication errors, and poor hygiene, suggesting significant inconsistencies in the quality of care provided. While recent management changes are noted, the facility struggles with maintaining basic standards of responsiveness and facility maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and courteous frontline staff
- Effective rehabilitation therapy team
- Cleanliness in common areas and rooms
- Engaging activities and community events
Concerns
- Patient neglect and lack of responsiveness to basic needs (mentioned by 6 reviewers)
- Medication management and health monitoring errors (mentioned by 4 reviewers)
- Safety issues leading to falls and injuries (mentioned by 3 reviewers)
- Facility maintenance and cleanliness issues (mold, bugs, odors) (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 53 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that the facility has 118 residents, how does the nursing team ensure that individual needs are met promptly and that call lights are answered in a timely manner?
- 2With the current focus on rehabilitation, what specific protocols are in place to prevent falls and ensure resident safety throughout the day?
- 3Could you walk me through your medication management process to explain how you ensure accuracy and prevent errors for residents with complex health needs?
- 4I noticed some feedback regarding facility maintenance; what is your current schedule for deep cleaning and addressing environmental concerns like odors or room upkeep?
- 5What steps are being taken to improve communication between the nursing staff and family members regarding changes in a resident's health status?
- 6I see that you host various community events; how do you tailor these activities to ensure residents who may be less mobile or have memory care needs remain engaged?
Personalized based on this facility's data
Key Review Excerpts
“My grandmother just got moved into this nursing home & the nurse & staff was very negligent and left the rails off her bed & she fell out of bed my grandmother is 87 and bed ridden she can’t walk.”
“I’ve visited my friend several times and the staff there are all so friendly, the halls and rooms are always very clean, she is happy and responding to PT and is looking forward to being sat up in a wheelchair soon.”
“This facility neglects patient health and well-being. Dr. Hunter is rarely present and staff are unresponsive, failing to communicate critical health issues.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The facility has ongoing safety concerns with families filing multiple complaints about accident hazards, abuse protection, and environmental safety issues across recent surveys. Primary problem areas include accident prevention and safety supervision, infection control, and medication management, with repeated violations in these areas spanning from 2019 to 2025. While all deficiencies show correction dates, the persistent pattern of safety-related complaints and recurring violations in critical care areas suggests systemic challenges that warrant careful consideration before placement.
Mar 3, 2026Complaint4
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Nov 24, 2025Complaint2
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Aug 20, 2025Complaint5
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Jan 22, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Dec 19, 2024Complaint1
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Jul 30, 2024Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Federal Penalties
Fine
Jan 22, 2025
$10,358
Payment Denial
Jan 22, 2025
28-day denial
Fine
Jul 30, 2024
$55,896
Fine
Jan 31, 2024
$9,318
Ownership & Operations
Who Operates This Facility
Oaks of West Kettering the
for profit
Ownership & Management
Owners
Kettering Holdings LLC
Owner · Organization
Kettering Opco
Owner (parent company) · Organization
Shapiro, Naftali
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit oakscare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
The Laurels of Kettering
2.0 miNursing Home · Kettering, OH
Walnut Creek Nursing Center
2.2 miNursing Home · Kettering, OH
Dunbar Health & Rehab Center
2.7 miNursing Home · Dayton, OH
Vienna Springs Health Campus
4.1 miNursing Home · Dayton, OH
Bethany Village
4.3 miNursing Home · Dayton, OH
Widows Home of Dayton
4.4 miNursing Home · Dayton, OH