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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 66 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 84% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 17 findings, above the OH average of 10.1. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
The Oaks of West Kettering receives highly polarized feedback, with some families praising individual staff members for their kindness and rehab progress, while others report severe concerns regarding patient neglect and safety. Multiple reviewers have documented critical incidents involving falls, medication errors, and poor hygiene, suggesting significant inconsistencies in the quality of care provided. While recent management changes are noted, the facility struggles with maintaining basic standards of responsiveness and facility maintenance.
Quality Themes
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Concerns
Rating Trends
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Distribution · 60 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My grandmother just got moved into this nursing home & the nurse & staff was very negligent and left the rails off her bed & she fell out of bed my grandmother is 87 and bed ridden she can’t walk.”
“I’ve visited my friend several times and the staff there are all so friendly, the halls and rooms are always very clean, she is happy and responding to PT and is looking forward to being sat up in a wheelchair soon.”
“This facility neglects patient health and well-being. Dr. Hunter is rarely present and staff are unresponsive, failing to communicate critical health issues.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
The facility has ongoing safety concerns with families filing multiple complaints about accident hazards, abuse protection, and environmental safety issues across recent surveys. Primary problem areas include accident prevention and safety supervision, infection control, and medication management, with repeated violations in these areas spanning from 2019 to 2025. While all deficiencies show correction dates, the persistent pattern of safety-related complaints and recurring violations in critical care areas suggests systemic challenges that warrant careful consideration before placement.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Federal Penalties
Fine
Jan 22, 2025
$10,358
Payment Denial
Jan 22, 2025
28-day denial
Fine
Jul 30, 2024
$55,896
Fine
Jan 31, 2024
$9,318
Oaks of West Kettering the
for profit
Owners
Kettering Holdings LLC
Owner · Organization
Kettering Opco
Owner (parent company) · Organization
Shapiro, Naftali
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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