Dunbar Health & Rehab Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 64 Google reviews
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What this means for your family
This facility offers a strong rehabilitation and activities program that many residents enjoy. However, the recurring reports of delayed response times and medication errors are critical concerns; we strongly recommend that families conduct unannounced visits and ensure a clear plan for medical oversight is in place before admission.
Google Reviews
Google Reviews
64 reviews on Google“Dunbar Health & Rehab Center (also referred to as Carillon Health & Rehab) receives highly polarized feedback, with some residents praising the therapy and activities teams while others report severe neglect. Families and residents frequently cite issues with communication, responsiveness, and basic hygiene, while others highlight a caring staff and clean environment. Prospective families should be aware of significant inconsistencies in the quality of care provided.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy teams
- Engaging and inclusive activities department
- Clean and well-maintained facility environment
- Many staff members described as caring and attentive
Concerns
- Unresponsive staff and slow call light response times (mentioned by 6 reviewers)
- Poor communication and difficulty reaching staff by phone (mentioned by 5 reviewers)
- Inconsistent hygiene care and failure to change dressings/diapers (mentioned by 5 reviewers)
- Medication management and dialysis scheduling errors (mentioned by 4 reviewers)
- Unprofessional or rude staff interactions (mentioned by 5 reviewers)
- Poor food quality and menu inconsistency (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your activities department is highly praised; could you walk me through what a typical week of engagement looks like for residents here?
- 2Given the importance of timely assistance, what is your current protocol for managing call lights, and how do you ensure residents receive help promptly?
- 3We value clear communication; what is the best way for family members to stay updated on their loved one's care and reach the nursing staff directly?
- 4I see that you are very active in responding to feedback online; how do you use that family input to improve the consistency of daily care, such as hygiene and dressing changes?
- 5Regarding medication management and medical scheduling, what checks and balances do you have in place to ensure accuracy and coordination for residents with complex needs?
- 6With the facility's current health inspection ratings, what specific quality improvement initiatives are you currently prioritizing to enhance the overall care experience?
Personalized based on this facility's data
Key Review Excerpts
“As a current resident there are always the positive and negative about everything. I came here for rehabilitation and have had amazing care with the therapy team. As time has gone bye the staff has made me feel like family especially the activities team, they go over and beyond to make everything inclusive for everyone.”
“I have been here for 2 1/2 years and will be leaving in a month. My stay here has been absolutely wonderful. Carrilon has had there ups and downs but they really try hard to ensure they don’t happen again.”
“My brother was in this place for rehabilitation 10 days later he was sent to hospice where he passed at the age of 50. When he entered hospice the doctor said he was very malnourished, he has pressure sores on his feet and ear ( his ear had to be bandaged)”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 10 complaints triggering federal investigations at this facility, revealing recurring problems with medication management, fire safety systems, and care quality. The facility shows a persistent pattern of deficiencies across multiple surveys from 2019-2025, with repeated violations in fire safety equipment, medication errors, and resident care planning that appear corrected but continue to resurface in subsequent inspections.
Jun 18, 2025Complaint1
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
May 1, 2025Routine10
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 1, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Feb 20, 2025Complaint2
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Mar 5, 2024Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Aug 22, 2023Complaint2
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Ownership & Operations
Who Operates This Facility
Dunbar Health & Rehab Center
for profit
Chain Affiliation
Saber Healthcare Group
127 facilities nationwide
Chain avg rating: 3.0/5 · Rank 60 of 125
Ownership & Management
Owners
Weisberg, William
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
64 reviews from families & visitors
Official Website
Visit saberhealth.com
Medicare data downloads
Original nursing home datasets
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