Oaks of Brecksville
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 97 Google reviews
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What this means for your family
This facility has a highly regarded rehabilitation therapy team that many patients credit for their recovery. However, the recurring reports of slow call-light response times and neglect during off-hours are serious red flags. If you choose this facility, we strongly recommend frequent, unannounced visits and ensuring a family member is present during evening and weekend hours to advocate for your loved one's needs.
Google Reviews
Google Reviews
97 reviews on Google“Oaks of Brecksville receives polarized feedback, with many families praising the facility for its effective rehabilitation therapy and professional administrative staff. However, a significant number of reviewers report severe concerns regarding neglect, slow response times to call lights, and inconsistent nursing care, particularly during evening and weekend shifts. Families considering this facility should be aware of the stark contrast between the positive experiences of some rehab patients and the distressing reports of poor hygiene and communication from others.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Professional and organized social services team
- Clean and well-maintained facility interior
- Responsive administrative staff for family coordination
Concerns
- Slow or non-existent response to call lights (mentioned by 8 reviewers)
- Neglect regarding hygiene and toileting assistance (mentioned by 6 reviewers)
- Poor communication and difficulty reaching staff after hours (mentioned by 5 reviewers)
- Staff observed using cell phones instead of attending to residents (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 102 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your administrative team is very active in responding to online feedback; how does that same level of responsiveness translate to your daily communication with families regarding resident updates?
- 2Given the importance of timely assistance, what is your current process for monitoring and prioritizing call lights to ensure residents receive help promptly?
- 3Could you walk me through your staffing protocols for hygiene and toileting assistance, especially during shift changes or peak hours?
- 4I see that your physical and occupational therapy programs are highly regarded; how are these services integrated into the daily routine for residents who need extra support?
- 5Since medication management is a critical priority for us, could you explain how your nursing team tracks and administers medications to ensure accuracy?
- 6What specific steps are taken to ensure staff remain focused and engaged with residents throughout their shifts, particularly in common areas?
Personalized based on this facility's data
Key Review Excerpts
“Within 8 days, under the daily help from the PT dept. I was walking (with a walker), climbing stairs, doing many exercises that I never ever thought I would be able to accomplish.”
“We were only there a few hours and they let my loved one lay in their own feces the entire time. I tried to call several times and no one bothered to change them.”
“The therapy team was absolutely top notch and provided outstanding care! They were all extremely compassionate, knowledgeable, and personable and got me right back to my original self!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints against this facility, resulting in deficiencies for improper treatment care, safety hazards, and misuse of residents' belongings. The facility shows recurring problems with fire safety systems, emergency preparedness, and smoke detection equipment across multiple surveys. Most deficiencies have been corrected, but recent issues in 2025 indicate ongoing challenges with safety systems and infection control.
Jul 1, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Jan 23, 2025Routine9
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Aug 26, 2024Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Dec 21, 2023Routine6
Egress Deficiencies
Meet other general requirements that are deficient.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Jul 27, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 5, 2021Routine9
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Federal Penalties
Fine
Jul 27, 2023
$8,057
Ownership & Operations
Who Operates This Facility
Oaks of Brecksville
for profit
Chain Affiliation
Saber Healthcare Group
127 facilities nationwide
Chain avg rating: 3.0/5 · Rank 45 of 125
Ownership & Management
Owners
Weisberg, William
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
97 reviews from families & visitors
Official Website
Visit saberhealth.com
Medicare data downloads
Original nursing home datasets
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