Strong Medicare quality ratings; public reviewers often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 33 Google reviews

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Gino J Merli Veterans Center has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: compassionate and attentive nursing staff and clean and well-maintained facility. Review the component ratings and current source records before deciding.
The Gino J. Merli Veterans Center is highly regarded by families for its compassionate staff, clean environment, and dedication to honoring veterans. While most feedback is overwhelmingly positive, one family reported a significant, unexpected financial claim against an estate following a resident's passing, highlighting a need for careful review of all admission and financial documents.
Quality Themes
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Concerns
Rating Trends
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Distribution · 36 analyzed
Personalized based on this facility's data
Key Review Excerpts
“In town visiting my dad…I’m amazed at this place…so clean, staff is great and the nurses are top notch…thank you all for everything you do for our veterans”
“Absolutely a great place for a loved one that was in the service or a spouse. From admin, nurses, physical therapist, volunteers and the security guards they are all compassionate people. They all love their residents.”
“Very professional care. I was impressed with the level of care that was received. The communication regarding care was excellent. I would highly recommend this facility.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has 14 deficiencies across multiple surveys, including one complaint-triggered issue involving accident hazards that families reported. The most recurring problems involve fire safety systems, care planning, and building safety infrastructure. While all deficiencies show correction dates, the pattern of repeated fire safety violations and the formal complaint suggest families should ask specific questions about current safety protocols and accident prevention measures during their visit.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gino J Merli Veterans Center
government
Owners
Undisclosed
Ownership Data Not Available · Organization
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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