Nursing HomeMedicaid

Oak Hills Nursing Center

A middle-range Medicare rating. Review each component and visit in person before deciding.

3650 Beavercrest Drive, Lorain, OH 44053|80 beds|Licensed & active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

3.0/5

based on 29 Google reviews

(440) 282-9171 Directions Website

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3flags

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Low staffing rating (1/5 stars)
2 Medicare penalties on record
RN turnover reported at 67%

Source: Medicare data

What this means for your family

Oak Hills Nursing Center has a middle-range Medicare overall rating. Strengths include compassionate individual nursing and stna staff. Some reviewers note concerns about lack of hygiene/failure to provide showers (mentioned by 4 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.

Google Reviews

33 public Google reviews available

Oak Hills Nursing Center receives highly polarized reviews, with some families praising individual staff members for their compassion, while others report severe neglect and hygiene issues. Critical concerns include reports of residents going weeks without showers, missed medication doses, and inadequate wound care. Families should be aware of significant inconsistencies in the quality of care provided.

Quality Themes

Tap a score for details

Strengths

Compassionate individual nursing and STNA staff
Welcoming environment for some residents
Effective rehabilitation therapy team

Concerns

Lack of hygiene/failure to provide showers (mentioned by 4 reviewers)
Medication management errors or delays (mentioned by 2 reviewers)
Understaffing leading to neglect (mentioned by 3 reviewers)
Difficulty accessing the building/front desk issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 33 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the current staffing levels, what specific protocols are in place to ensure residents receive consistent assistance with daily hygiene and scheduled showers?
2Can you walk me through the current process for medication administration and how you verify that dosages are delivered accurately and on time?
3With the recent focus on improving communication, what is the best way for family members to stay updated on their loved one's care and reach staff members directly?
4How does the rehabilitation team collaborate with the nursing staff to ensure that the progress made during therapy sessions is maintained throughout the rest of the day?
5What steps are being taken to streamline the front desk and building access process to ensure that families can visit their loved ones without unnecessary delays?
6Since the facility has 80 residents, how do you ensure that each individual has enough opportunities for social engagement and meaningful activities outside of their room?

Personalized based on this facility's data

Key Review Excerpts

“My aunt was here for 20 days for rehabilitation. She never received a shower during that time. Her daughter picked her up this past Friday, November 8, 2024 and took her to her house. She found a huge mess on her bottom. My aunt has large bed sores, bruising all over her bottom and couldn't stop the bleeding.”

Rehab patient's family · 2024★☆☆☆☆

“It's 10:30 P.M and my mom hasn't had her insulin today, At all!! 138 sugar. Apparently, they ran out of her insulin and need to order some more.”

Long-term resident's family · 2025★☆☆☆☆

“The compassionate staff and friendly peers have created a warm and welcoming environment that has truly lifted his spirits. Not only is he happy and engaged, but his overall health has also improved significantly under the care of t”

Long-term resident's family · 2023★★★★★

Source: 33 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.35hrs

47%

Registered nurses for medical care

Total Nursing

3.18hrs

77%

All nurses + aides combined

Staff Turnover

50%

Lower is better (< 30% = good)

RN Turnover

67%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents vaccinated for the flu

↑ Higher is better

This Facility54.5%

Worse than Avg

Here

54.5%

95.5%

94.5%

Lorain

95.9%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility69.9%

Worse than Avg

Here

69.9%

93.5%

92.7%

Lorain

96.3%

Residents on antipsychotic medication

↓ Lower is better

This Facility21.4%

Worse than Avg

Here

21.4%

15.4%

8.8%

Lorain

7.9%

Residents whose walking got worse

↓ Lower is better

This Facility1.3%

Better than Avg

Here

1.3%

14.1%

6.1%

Lorain

4.4%

Residents with depression symptoms

↓ Lower is better

This Facility25.5%

Mixed vs Avgs

Here

25.5%

12.8%

30.1%

Lorain

30.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents needing more daily help over time

↓ Lower is better

This Facility1.7%

Better than Avg

Here

1.7%

13.9%

5.3%

Lorain

4.4%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility8.5%

Worse than Avg

Here

8.5%

82.0%

78.5%

Lorain

87.1%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility8.5%

Worse than Avg

Here

8.5%

79.8%

75.6%

Lorain

79.4%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.4%

Mixed vs Avgs

Here

1.4%

1.6%

1.2%

Lorain

0.9%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

48findings in history

2penalties

Latest survey: 8 · near OH avg (10.1)

8 complaint-triggered findings

$3,174 in fines

Oak Hills Nursing Center has recurring fire safety and maintenance issues spanning multiple surveys, with families filing complaints that triggered additional inspections regarding medication management, resident funds, and smoking policies. The facility shows persistent problems with fire alarm systems, sprinkler maintenance, and emergency lighting across 2019-2025 surveys. While all deficiencies have correction dates, the repeated safety violations suggest ongoing operational challenges families should investigate during visits.

Mar 4, 2026Complaint4 findings

0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 5, 2025Routine12 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0131Potential for harm · WidespreadCorrected

Construction Deficiencies

Meet requirements for sections of health care facilities separated by fire resistive construction.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0753Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Jun 5, 2025Complaint1 finding

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Apr 5, 2025Complaint1 finding

0926Potential for harm · WidespreadCorrected

Environmental Deficiencies

Have policies on smoking.

Dec 5, 2024Complaint1 finding

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Jul 5, 2024Complaint1 finding

0569Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Federal Penalties

Payment Denial

Jun 5, 2025

74-day denial

Fine

Aug 7, 2023

$3,174

Ownership & Operations

Who Operates This Facility

Owner / Operator

Oak Hills Nursing Center

Organization Type

for profit

Chain Affiliation

Chain Name

Embassy Healthcare

Chain Size

35 facilities nationwide

Chain avg rating: 2.5/5 · Rank 7 of 37

Ownership & Management

Key personnel

Handler, AaronManaging Control - Governing BodyEmbassy Healthcare Management INCManagerHeritage Employment Services, LLCManagerHandler, AaronManagerHerr, AmandaManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(440) 282-9171

embassyhealthcare.net

3650 Beavercrest Drive

Lorain, OH 44053

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

29 reviews from families & visitors

Official Website

Visit embassyhealthcare.net

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.