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Strong Medicare quality ratings; public reviewers often praise dedicated and caring therapy team. Still worth an in-person visit.
based on 65 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
1 finding in latest survey
Lake Pointe Health Care has a strong overall Medicare rating. Public reviewers frequently mention: dedicated and caring therapy team and friendly and attentive nursing staff. Review the component ratings and current source records before deciding.
Lake Pointe Health Care receives highly polarized feedback, with many recent five-star reviews praising the staff's dedication and therapy team, while long-term and critical reviewers report severe issues regarding hygiene, medication management, and understaffing. Families should be aware of a recurring pattern of complaints involving facility cleanliness, slow response times, and inconsistent care quality that contrasts sharply with the positive experiences reported by others.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 68 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff treats their residents/ patients like nothing less than family. My favorite staff members would have to be Jasmine Lovett…she handles everyone with complete care.”
“A place that is really trying to make the bad reputation go away. The new ED and the managers here are trying to improve the place and make the nursing home feel like it’s really home to the residents.”
“My husband was recently admitted to Lake point. When he got there, they took all of his medication‘s including his eyedrop, which he needs three times a day. My husband is as close to blind as you can be without being blind they never gave them the eye drops all day long”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Lake Pointe Health Care has a concerning pattern with 12 complaint-triggered deficiencies from families filing reports, indicating ongoing issues with safety supervision, medication management, and infection control. The facility shows recurring problems with accident prevention appearing across multiple surveys from 2022 to 2024, suggesting persistent safety concerns. While all deficiencies have correction dates, the repeated nature of core care issues and high volume of family complaints warrant careful consideration during your visit.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Sep 17, 2024
$8,021
Lake Pointe Health Care
for profit
Communicare Health
120 facilities nationwide
Chain avg rating: 2.8/5 · Rank 31 of 121
Owners
Lorain Mstr Co., LLC
Owner · Organization
The Stephen L. Rosedale 2012 Spousal Trust
Owner (parent company) · Organization
Odenthal, Richard
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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Google Reviews
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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