Notre Dame Long Term Care Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 28 Google reviews
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What this means for your family
Notre Dame is highly regarded for its compassionate nursing staff and effective rehabilitation programs, making it a strong candidate for recovery. However, families should be proactive in managing medical appointment logistics and should inquire about current occupancy levels to ensure their loved one receives adequate attention during any ongoing facility projects.
Google Reviews
Google Reviews
28 reviews on Google“Notre Dame Long Term Care Center generally receives high praise for its compassionate staff, clean facilities, and effective rehabilitation services. While many families report exceptional care, some have noted significant issues regarding administrative coordination, specifically with transportation for medical appointments and concerns about overcrowding during construction periods.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained campus
- High-quality physical and occupational therapy
- Uplifting and active community environment
Concerns
- Inconsistent coordination for external medical appointments and transportation (mentioned by 2 reviewers)
- Overcrowding and logistical issues during construction projects (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your therapy services are highly praised; how do you integrate those physical and occupational therapy programs into the daily routine for residents?
- 2With the ongoing improvements to the campus, what steps are you taking to ensure that construction activity doesn't disrupt the comfort or daily experience of the residents?
- 3Could you walk me through the process for coordinating external medical appointments and transportation to ensure residents get to their specialists on time?
- 4Given the importance of accuracy, what protocols do you have in place to ensure medication management is handled safely and consistently for residents?
- 5I see that you engage with feedback online; how do you use family input to help shape the quality of care and the activities offered here?
- 6Since you have an active community environment, what are some of the favorite social activities or events that residents look forward to each week?
Personalized based on this facility's data
Key Review Excerpts
“Notre Dame Rehab has been the best experience by far. They treat the whole person and the staff kindness and caring ways have made a difficult situation so much more manageable.”
“The nursing staff, especially the C.N.A.'s, are the backbone of Notre Dame's exceptional rating. They take excellent care of each resident and treat them as if they were their own family.”
“I do want to add that the PT and OT women are awesome and are not part of the problem.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Notre Dame Long Term Care Center shows recurring patterns of deficiencies in safety systems, care planning, and infection control across multiple surveys from 2022 to 2025. Safety issues including emergency power systems and fire drills have persisted across surveys, suggesting ongoing infrastructure concerns. One family filed a complaint regarding care planning deficiencies. While all issues show correction dates, the recurring nature of safety and care planning problems warrants careful consideration during visits.
Feb 12, 2025Routine9
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Provide properly sized and located linen or trash receptacles.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 20, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Dec 15, 2023Routine10
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
May 31, 2022Routine5
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Notre Dame Long Term Care Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit notredamehealthcare.org
Medicare data downloads
Original nursing home datasets
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