Lutheran Rehabilitation and Skilled Care Center
Strong Medicare quality ratings; families often praise warm, attentive, and professional nursing staff. Still worth an in-person visit.
based on 25 Google reviews
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What this means for your family
This facility is highly regarded for its clean environment and compassionate, professional staff, making it a strong candidate for rehabilitation and long-term care. While the overall feedback is very positive, families should inquire about current staffing ratios and response protocols during the admissions process to ensure their loved one's needs will be met promptly.
Google Reviews
Google Reviews
25 reviews on Google“Lutheran Rehabilitation and Skilled Care Center receives high praise for its clean, well-maintained environment and a staff that is frequently described as warm, professional, and attentive. While most reviewers highlight exceptional care and a welcoming atmosphere, there are isolated reports of concerns regarding call light response times and food quality. Overall, the facility is highly regarded by families and professional partners for its compassionate approach to both rehabilitation and long-term care.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and professional nursing staff
- Clean, bright, and well-maintained facility
- Responsive and helpful administrative team
- Effective rehabilitation therapy programs
Concerns
- Slow response to call lights and medication requests (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's 5-star health inspection rating, what specific protocols do you have in place to ensure that level of care remains consistent for every resident?
- 2I noticed some feedback regarding the timing of call light responses; could you walk me through how your team prioritizes these requests to ensure residents aren't waiting too long?
- 3We understand that dining is a key part of daily life; what steps are you currently taking to enhance the meal experience and variety for residents?
- 4With your strong reputation for rehabilitation therapy, how do you integrate those therapy goals into the resident's daily activity schedule?
- 5How does your nursing team coordinate with families when there is a change in a resident's medical condition or an urgent health concern?
- 6I see that your administrative team is very responsive; how do you encourage that same level of open communication between the nursing staff and family members?
Personalized based on this facility's data
Key Review Excerpts
“My husband was in Rehab at Lutheran and it was a very positive experience for him and for myself. ALL of the staff were courteous, respectful and most of all caring.”
“I can't say enough about the service my mother received at Lutheran Rehabilitation & Skilled Care Center in Worcester. They handled me with compassion and patience when I'd call with my BS because I was emotional and grieving.”
“My mother in law and I visited her brother in law, this week. We hadn’t been for awhile, but were blessed with the care he was given. Adrianna and another aid , had him washed, shaven and in a wheel chair to go outside.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Ownership & Operations
Who Operates This Facility
Lutheran Rehabilitation and Skilled Care Center
nonprofit
Chain Affiliation
Ascentria Care Alliance
5 facilities nationwide
Chain avg rating: 4.0/5 · Rank 1 of 5 (Best)
Ownership & Management
Owners
Ascentria Care Alliance INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit lutheranrehab.com
Medicare data downloads
Original nursing home datasets
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